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OnlineTicketExpress review: I had a terrible experience with onlineticketexpress.com 98

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6:44 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I had a terrible experience with onlineticketexpress.com. Trying not to be long, I bought my Roland Garros ticket for 170 euros to have them delivered to a relative's address in Paris. It should arrive three days before the event, and it did not. I contacted their support and they said that I should get the ticket before the event, which again did not happen. I lost my money and a lot of my holiday time chasing and waiting, it was all very frustrating. Now looking at reviews I learned that we should NEVER purchase anything on the web BEFORE reading reviews from the website.

Credit cards sometimes have a policy of reimbursing their customers victims of scams like this given it only happens every once in a while, so every one should try it. Then they will use their legal department to get some of the money back themselves and, most important, they may not do business with the website any longer. That will prevent other people from also being scamed and may run them out of business.

98 comments
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caseyjlerma
, US
Feb 15, 2018 12:32 am EST

Fast service and easy site to purchase. I got what I ordered and everything went smoothly. They're ready to copy.

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lindacmaynard
, US
Feb 12, 2018 3:06 am EST

The only thing that is need is a virtual tour. So we can see the stage from our seats. Other than that the experience was fast and easy

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haroldrdonohue
, US
Feb 11, 2018 10:10 pm EST

Fast and easy, this is the second time I have used this service. My experience has been way better than with Ticketmaster...buffering, buffering, waiting ! Will use again no question!

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henriettaereed
, US
Feb 11, 2018 2:50 am EST

The entire process was simple and easy.
All directions were easy to follow and I received confirmation and the tickets to print up right away. I am very pleased with the entire process.

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johnlblakeney
, US
Feb 11, 2018 1:49 am EST

Great experience cant wait to go very easy to understand what seats you were getting. Liked the instant download of the tickets

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kentmsullivan
, US
Feb 10, 2018 8:44 am EST

Excellent service, I received very quickly my tickets.
Congrats for the service is very effective!

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virginiarjohnson
, US
Feb 10, 2018 6:11 am EST

Purchasing the tickets was easy and the fees were high then you have to write a review to confirm your purchase.

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sherylchilliard
, US
Feb 10, 2018 4:53 am EST

online ticket express was very helpful and obtained excellent tickets for me. He repeated everything back to me so we had a complete understanding of the transaction. I am very pleased with the service.

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patriciarvillanueva
, US
Feb 10, 2018 3:19 am EST

Very easy process to order tickets! Would definitely go with this site again for future match or events.

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staceywboyce
, US
Feb 09, 2018 10:19 pm EST

It was fast and easy. I did not understand the ticket price differences for the same section and row; however, I found what I was looking for.

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robertcgilmore@dayrep.com
, US
Feb 09, 2018 10:53 am EST

To many emails at once it should all be broken down. I was not sure how to respond to this email as I have not received anything except a confirmation..

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doreenmvesely
, US
Feb 08, 2018 10:44 pm EST

Very fast and easy. Quick checkout process and recieving of tickets. All went very smoothly.

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karenomarshall
, US
Jan 15, 2018 9:50 am EST

Fast service. Maybe a little over the original ticket price, but good service

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thes1974
, US
Jan 15, 2018 9:04 am EST

Site was easy to navigate & purchase process was quick

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jeanrjones@armyspy.com
, US
Jan 15, 2018 7:34 am EST

Easy to use website. Site I would recommend to others.

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latonyapseefeldt
, US
Jan 14, 2018 12:03 pm EST

Thank you for your help Good job Thank you
Lets go!
Im ready for the show. My grandson will be performing

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charlescgoldman
, US
Jan 13, 2018 12:33 pm EST

Thank you.. fast and easy transaction and delivery.

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victordthach
, US
Jan 13, 2018 10:42 am EST
Verified customer This comment was posted by a verified customer. Learn more

Ty you I hope to get my on line tickets soon:)

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thomascgiles
, US
Jan 13, 2018 9:33 am EST

Website really easy to use very user friendly

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robinrblanchard
, US
Jan 13, 2018 5:11 am EST

Super easy to navigate the site and choose tickets. Would recommend and use again in the future.

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georgesholland
, US
Jan 11, 2018 5:25 am EST

great service quick and efficient i had no trouble finding my concert and getting the tickets i had in mind

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williesbaer
, US
Jan 11, 2018 3:19 am EST
Verified customer This comment was posted by a verified customer. Learn more

Wonderful experience! I will be unsung this service again in the future and will highly recommend it!

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diannejsamuel
, US
Jan 08, 2018 12:16 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Priced well in comparison. Easy download. Didn't have to wait for tickets in the mail and pay for $15 shipping! Would use them for tickets again

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michaelssellers
, US
Dec 25, 2017 11:49 am EST

It was easy to search for and to order using Paypal, and hoping the seats are good ones! Great price too!

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erinachurch@dayrep.com
, US
Dec 25, 2017 10:05 am EST
Verified customer This comment was posted by a verified customer. Learn more

Please consider lowing the service charges. That's out right way to much and you don't find out about the fees till you 1 step away from purchase.

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scottlkeener
, US
Dec 25, 2017 8:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

It is very easy to order tickets inline. A good website make life easier. I definitely will order tickets again.

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evelynjcammack
, US
Dec 24, 2017 5:07 pm EST
Verified customer This comment was posted by a verified customer. Learn more

The process was incredibly smooth and would order from sitejabber again! Thank you so much! I will also make sure to recommend your site to others four different activities and venues! :-) thank you again!

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janinatward
, US
Dec 24, 2017 4:10 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Like that I have my tickets right away. Super easy ordering! I will definitely use this service in the future.

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jesusawilhelm
, US
Dec 24, 2017 10:40 am EST
Verified customer This comment was posted by a verified customer. Learn more

Easy to use and the prices seemed a little less than all of the other ticket vendors that you have to buy from that sell out all the tickets that they buy out from the theater in Oklahoma City. I just wish it wasn't this way but this one seems a little bit less expensive than all the other... read more

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kathleenrprichard
, US
Dec 23, 2017 12:26 pm EST

Took less than 4 minutes. Easy process. Will continue to use this site for future ticket sales. Recommended to my family and friends to use this site for event tickets. Thanks.

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robertsbentley
, US
Dec 23, 2017 8:48 am EST

Very fast, no issues no hassle, straight forward. Keep up the great work everyone. I'll use your site more often now. Thanks

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gabrielsbolden
, US
Dec 23, 2017 7:08 am EST
Verified customer This comment was posted by a verified customer. Learn more

It was a quick and too the point experience. I love that the map outline for seating is on the website, So I would understand where my family will be located.

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dianemdabney
, US
Dec 22, 2017 11:19 am EST
Verified customer This comment was posted by a verified customer. Learn more

Thank you Fe your service it is great and I appreciate your time and commitment considerations really did help me

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paulabdoss
, US
Nov 12, 2017 2:06 am EST
Verified customer This comment was posted by a verified customer. Learn more

Really good service. Very good prices! Will recommend to others! And will shop for tickets here again...

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franklinnwalker
, US
Nov 11, 2017 1:59 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Was very satisfied with service but do feel the service charges are high. After purchasing tickets I looked at online ticket express and tickets in same area were substantially less.

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rubenmkelsey
, US
Nov 11, 2017 12:57 pm EST
Verified customer This comment was posted by a verified customer. Learn more

It was quick and easy to find where you could sit in location to the stage and buying your tickets was also very simple.

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marciabturcotte
, US
Nov 11, 2017 12:22 am EST

Just need to get in the match. Printed my ticket this is strange. not used to that.a good place to get tickets do i have 100 characters yet

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williamglopez
, US
Nov 10, 2017 8:32 am EST
Verified customer This comment was posted by a verified customer. Learn more

I checked the venue for prices and there was no difference in price for the same seats . I'll use this site again, I thought it was easy .

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josephgjohnson
, US
Nov 09, 2017 10:25 am EST

No problems! No complaints! It was straightforward and easy. Thank you very much and have a great day!

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eleanortcombs
, US
Nov 09, 2017 8:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

Easiest purchase of tickets in a long time. The follow up is great, excited to see it.
I am not sure about the venue as I haven't been there yet, but hopefully it will be great as well.

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