NJ Transit / customer service & bus time

Clifton, United States Review updated:

I had an interview at 10:30am 7-9-14 arrived late as per bus line 163 being late however this was understood because of the obvious road work, when leaving my interview, which i was about half hour late for, I proceeded to wait at the bus stop I waited from 12:30pm until 3:10pm when my cousin had finally arrived as my ride home since in that time frame not one of the five buses mentioned on the stop had arrived. Meanwhile before my cousin arrived I called the number on the stop and waited ten minutes to speak with a "Representative" when I got threw the woman was rude and condescending she didnt have any answers as to what was going on either and thus transfered me and that woman was even more condescending as well as patronizing couldn't believe it

Jul 09, 2014
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  • La
      Jul 16, 2014

    So I've been out in the heat since 12:25pm waiting ffor the bus was supposed to pick up at 12:32pm never showed been to several stops and nothing when i called NJTransit the man couldn't tell me wwhat happened smh im late for work again Thanks

    0 Votes
  • Th
      Jul 16, 2014

    What's the photo? Proof that the bus wasn't there?

    0 Votes
  • Ji
      Aug 04, 2014

    All the trains is been suspended due to small fire at portal bridge. They announced cross honored at bus and path. There was infinite queue. First i went to path than at port authority. They don't have extra/ emergency services. Then what is the meaning of cross honoring. I waited there for two hours couldn't get any bus. I wad stuck in new york. I want my money back for whole month. I dont want to travel with njtransit trains.

    0 Votes
  • Mk
      Aug 05, 2014

    What language are you speaking???
    If there was a fire then how are they at fault for you not getting out of NY?
    Last, but not least, WHAT DOES "There was infinite queue" MEAN? Are you trying to say that there was Many people, Many solution's, Many options???

    0 Votes
  • Re
      Jan 08, 2016

    I take the 197 bus to new York at 6:31 am at Preakness ave and valley road, the bus is never on time, today it came at 6:48am,

    0 Votes

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