The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

NET 10 / samsung r451c

1 Fargo, ND, United States Review updated:

I just spoke with net 10 customer service, he stated that the samsung r451c now charges 5 cents per text. I bought the phone because it is advertised by net 10 to only charge 3 cents per text. Below is what is also listed on net 10's web site re the samsung R451C.


Includes 300 Minutes and 60 Days of Service upon activation. Single Rate for every call - always 10¢ a minute: local, nationwide long distance and roaming. International calling to over 60 destinations just 15 cents per minute, Text Messaging only 3¢ per message for the Samsung R451C, Mobile Web, MP3 Player (cable and SD card not included), 1.3 Megapixel camera, MMS Picture Messaging, Bluetooth® Wireless Technology, Slider QWERTY Keyboard, Caller/Picture/Ringtone ID, Buy Downloadable Ringtones and Graphics using airtime minutes, Vivid Color Display, Voicemail, Call Waiting, Hands-free Speaker, Key Pad Lock, Alarm Clock, Voice Recorder, Voice Dialing, Voice Commands, Vibration Alert, Auto Redial, Hearing Aid Compatible (M3), Alarm Clock, 10 Polyphonic Ringtones and Phonebook with up to 500 entries.

Sort by: UpDate | Rating

Comments

  • Bj
      11th of Dec, 2010
    0 Votes

    This happened to my gf too with the same phone. It was charging her .3 minutes per text ever since she bought the phone. She added minutes this morning and now it is charging 1 minute per text. What ended up happening with you? She called customer support and they tried telling her she was lying and that phone has always charged 1 minute.

  • Sp
      3rd of Jan, 2011
    0 Votes

    Same thing happening here, 3 months of .3 min per text then suddenly 1 minute per text. I didn't upgrade to an $80 phone just to pay MORE for minutes! There's no way I'm calling their horrible indian tech support again, though, so I'm going to do some digging in their user agreement.

    OK. In big bold letters under the TEXT MESSAGING clause it reads, "If you are on one of the 30 Day Monthly Plans, the rate to send or receive a text message is 1 unit or minute per text message."

    I've been using this plan since I got this new Samsung R451C so they must have just up and changed that recently. I guess it was too good of a deal so to compensate they just made text messaging more expensive. Too bad that totally contradicts how they advertise the R451C as being .3 min per text. Thanks for nickel and diming me Net10! Awesome.

Post your comment