Neotel / Disconnection

South Africa Review updated:

I have a neotel prepaid service and all of a sudden the 26th of april 2012 they just disconnected my service! Why they did that and who gave them authorization to do so, I don't know! It's my phone I have paid in full for my prepaid phone! I have contacted quit a few times for them to sort the problem out! All they say is that they will send it through to their it department! Why should I suffer while trying to make my calls for my business to run as smoothly as possible, if it's not a mistake from my side! It's the 3rd of may now! Please help!!!

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  • Wo
      16th of Aug, 2013

    For 3 years now we have had nothing but horrific service from them, no resolutions to an on going problem of calls dropping, bad reception etc etc etc. Everybody promises to come back to us yet nothing happens?

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