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Nebraska Furniture Mart / washing machine not installed properly and flooded our laundry and basement.

1 Shawnee, CO, United States

We had a new washing machine installed in November. Before Christmas our washing machine flooded our laundry room and basement because the draining hose came out because it was not secured when it was installed. I called Nebraska Furniture Mart immediately. They told me not to use it, clean up the mess and someone will come and see the machine. I have called is 4 people in the customer service and they keep on telling me someone is calling me back. Today is already almost two weeks and nothing has been done.

Ka
Dec 27, 2017

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