[Resolved] MyHubTravel.com — I am complaint against myhubtravel fraud company...
I had booked kerala tour package for 5n/6d with myhubtravel.com
Is biggest froud company...
I booked package for 16 to 21 oct 2017.
In first step they talk with me sweetly and inform me that give 25% package amount and get confirm your hotel when I had done it they changed and inform me only package booked with 25% amount if you want hotel booking pay 50% amount... Then I do it... When I inform him to give confirmation of hotel they inform me that do 100% payment and take confirmation...
Who will trust this froud company?
Then I took help of consumers residential site.
Then they threated me that they will cancel my booking if I will not take my complaint back...
When I had done my payment 100%. They changed my all hotels booking which mentioned in package... Each and every hotels was out of main distance 30 k. M far... And some was not hotel only guest house.
My cab service person can't understand hindi... And my wife have ac problem so he didn't stop ac and not open window glass single time...
(Reason was carbon outside from car and he want nit and clean car)
After this cab 6days payment we didn't fell that we are on holidays and we have a pleasant journey.
After this full payment they demanding that pay cab charges to the driver. As per 18% gst on his current account which I paid cost of package.
Employee of myhubtravel mr. Ankit/mr. Keshav is very chip person now they demanded for 18% gst on his bank current account which I had paid because after my 90% payment done and all things was lost if I not paid I lost my package he always threatening me I will cancel your booking...
I have everything at my mobile with voice recording...
I have all proof (For transfer money) and recording (E-mail/ phonetalk also) for this tour.
I argued that booking on hotel
1000 to 2500 gst 12%.
2500 to 7500 gst 18%.
So gst only on hotel booking and give me gst no.
But he is not ready to give me gst no. And threatening that ok I will cancel your booking and also threat me that if you will not remove your complaint I will cancel all booking...
I request to all of you never never and never book your happy journey with myhubtravel...
That employee don't know how to talk with tourist and after our journey our money was credit with them which we paid as gst 550/- on hotel. As per his suggestion...
When I told him that credit my money back they demand me for write good review on our web side... Then we will credit 550/-.
My contact number is [protected].
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
My Hub Travel Customer Care's Response, Nov 10, 2017
Dear Mr. Sandeep Shah,
Kindly inform you one thing very clearly, we have provide you all hotel booking vouchers and taxi for 5 days out of your budget after that company has paid all amount for your tour only for your satisfaction, and you have send me the e-mail with satisfaction now, without any issue you have submitted the complaint
So, we are sending all document with satisfaction from your end of consumer court so, now they will decide who is fraud and who is genuine.
My Hub Travel
MY HUB TRAVEL
My Hub Travel Customer Care's Response, Apr 15, 2018
Dear Consumer Forum,
Thank you so much for your valuable response and statement .
It clearly shows that company is absolutely right .
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