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MTN / Smart Call / wrongfully charging download charges

1 South Africa
Contact information:

My cellphone was cut off and after phoning mtn I was told that my number or simcard has been downloading ringtones and information. Short of my phone being a robot this was not possible as I have not left my phone so that somebody can download things off it. I have also been overseas where I did not have roming and could not access my account and even try to download. I did not subscribe to anything and yet mtn let my account be run up by some other company (The provider of ringtone, ect) and they are taking no responsibily what so ever. I cannot use my phone and that means mtn is loosing money as I can not make calls. Lucky me. Bad business for them. They will not get a sent out if me till this account is sorted out!!!


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