Mr Price Group / MRP / incorrect item delivered
Order # [protected]
I placed an online order on the Mr Price home website on the morning of the 24th August 2017.
I was informed 2 weeks later when calling the customer number that the 1 item was not available (Plush 150x125cm Aircraft Blanket )- can they credit me for this item and send out the balance of the order. I agreed. At that stage I had only received part of my order.
On Friday, the 9th September I received 2 curtain rods and 1 x ohio office chair - I moved that day so only unpacked on Sunday - I had ordered 2 x ohio bar stools not an office chair - I have emailed and called since Monday morning but no response or the call centre says you are offline.
I need to know when the incorrect chair will be collected and when I will receive the 2 x ohio bar stools I ordered and the credit which is STILL not loaded on my account for the item you could not provide.
More Mr Price Group / MRP Complaints & Reviews
- Mr Price - mr price needs a customer service makeover 
- Mr Price Group / MRP - mrp mobile after sale service
- Mr Price / MRP - clothes bad quality 
- Mr Price Group / MRP - cell phone contract
- Mr Price - 3 applications, 3 different branches still no feedback
- Mr Price Group / MRP - unauthorized purchase
- Mr Price Group / MRP - customer service
- Mr Price Group / MRP - sofas and chair
- Mr Price Group / MRP - complaint against mr p collections department
- Mr Price Group / MRP - non-service delivery very disappointed