I used monitronics for a about 18 months but when I moved they threatened me endlessly so I continued to pay out the contract. On my last 2 checks I wrote - contract ends on ___ date, and on the last check I put paid in full.
They continued to harass me stating that I hadn't given them proper notification and that my contract was still valid. I probably got 30 or more calls from them... I just told them that I would LOVE to see them in court so to please go ahead and take me there! I haven't heard from them in awhile now, but they are NOT a reputable company. Period. Take your business elsewhere. There is no good faith or customer service type attitudes, only rude people who are pushy and will threaten you.
STAY AWAY FROM MONITRONICS!!!