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Mobily Saudi Arabia / unknown charges

1 Saudi Arabia

I bought data sim from mobily which has 100 GB for 1 month i started the purchased at jan. 5 so supposedly the biling cycle will until i end my 1st month. The data connection is very slow that's why i decided to cut it from their office near tamimi market i was suprised that they were charging me 400 sr . I said why and then they said ok 350 sr so what is this? They were charging me for fun? I was so mad and i told them that i should not havr purchased their service because the were charging unknown fees and they said okay just 150 sr ! What kind of transaction was that??! I was very disappointed and i will never ever purchase any mobily product.worst experience ever.

Feb 3, 2019

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