Mitsubishi — defective dlp tv
1
R
Rick Sykes
Review updated:
I have a wd-57734 thats just over 2yrs old, it has a defective dmd chip and there's thousands of white dots all over the screen.
I had a repairman come out to figure out the problem, I was told the chip in no way should go out in just 2yrs and it was defective.
I contacted Mitsubishi several times and they will not help even get a replacement part, they also wanted me to pay $150.00 for a repairman of thiers to come out to check the problem, I had already paid $80.00 for the same thing but they won't accept that so now I have a tv that I paid alot for and can't watch. Terrible service, faulty products, stay away from mitsubishi dlp tv's or you'll have to buy again in a couple of years!
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I own the same Make and Model. I also have thousands of dots across my tv. Unfortunately my TV is out of warranty and they want to have a certified Mitsubishi repairman come replace the chip at a cost of $300 to me. Mitsubishi will pick up the tab for the replacement chip. I paid $1600 for my TV and I have already replaced a bulb which I do consider normal wear and tear but I am not sinking another penny into this faulty product. I was hoping someone knew of a class action lawsuit we could file to get replacement TV's. My only advice to you is to continue to call and contact the Better Business Bureau to report them.
ive got the white dots too. very angry
Funny, I have a WD73737, had it for 4 years no problems, beautiful TV, then got maybe 10 white dots, called mitsubishi, they said it was some kind of engine that cost 2k, they supplied the part free, and I paid a tech to put it in 150.00. While there, he also upgraded firmware for me making TV look better after 4 years than it did when purchaesd. Whole process took 6 days from call to Mit to happy TV time.