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Midas International Corporation / tires

1 Pearland, TX, United States

Had New Tires/inter tires rods replaced Aug. 25, 2017. Vibration occurred while driving 80 mph. Notified Midas in Pearland, Texas regarding the issue. Per the mechanic nothing was wrong but re-aligned the car. Took the car back April 2018 for more repairs. Pick-up car drove 65 mph same issue with vibration when applying on the brakes. One of the mechanic's rode with me and notice that it was the tires. Spoke w/mechanic and he said the only thing he can do is prorate tires after driving on the tires for 10, 000 miles. Asked for tread depth of the tires when I took it back was told he couldn't remember and wanted me to bring the car back after driving since it was taking in. Per the mechanic the owner told him to prorate tires but how can you prorate the tires if you can't remember the tread depth? Call Midas customer service to notify owner on June 6, 2018 and June 8, 2018 and "No" response from owner. I've paid this company $3, 000 in the last 8 1/2 months to continue having an issue. As of June 13, 2018 still have not heard from owner. All I'm asking is for the tires to be replaced w/no labor charge.

Vm
Jun 13, 2018

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