Meredith’s earns a 1.2-star rating from 0 reviews and 26 complaints, showing that the majority of readers and advertisers are dissatisfied with content and services.
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magazine subscription credit
Re: Cancel order #134700 (KMM97994949V61540L0KM)
On April 22, 2017 I made an online magazine subscription only to realize the Canadian site was charging in US dollars and immediately cancelled my subscription.
On April 24th, the day the charge of $38.76 US was posted to my credit card I also received a letter from Bridget at Meredith Store Customer Service saying my credit might be a couple months in the works.
On July 10th I sent another email as the credit has still not appeared on my credit card and on the 11th received a note from Tracy at Meredith Store Customer Service saying the credit was applied to my card on May 1st. I requested she look into that again as there is no record on any of my statements as having received the credit to this day. Unfortunately, no one from Meredith has responded.
I have just spoken with my credit card company who confirmed the credit has not yet been received and will now dispute this on my behalf.
It is unfortunate that Meredith Store was unwilling to provide appropriate customer service without my having to go through these numerous emails to finally lead me to have my bank intercede on my behalf.
Extremely dissatisfied with Meredith Store
Catherine
Received book I didn't order
I received a book called Eating Healthy to Lose Weight that I did not order and after getting online and seeing how frequent your company has done this my lawyer friend feels a large suite for fraudulent practices should be brought against your company. I will pay for the stupid book since I opened it but I better not receive any further correspondence from your company or Better Home and Gardens or I will enlist the services of my lawyer friend along with the thousands of people with testimonials online that have encountered the same scam from your company. How shameful.
Received books and magazines throughout 2018 and 2019. I sent back the last statement and told them to send me a box with return postage and I would ship the the book back. Next I receice the same book again with an invoice attached. "Christmas from the Heart". I want all items or subscriptions cancelled as of 10/11/2019.
It is a hassle each time I have to spend gas, time, etc. returning these to the post office. This is really a con job Meredith has going preying on Citizens young and old.
Sincerely,
bandbreeves@comcast.net
Sent above message to Meredith
I did not renew the subscription for Shape magazine, but Meredith charged my paypal account $16.01 for it today. I would like to cancel the subscription and I would like my money refunded to my account. Roxanne Burroughs 327 Park Ave Kent, Ohio 44240
If I have any other magazines that use Meredith to collect their payment, please cancel them also. Vegetarian magazine.
This situation with fox stations in Portland Oregon and dish network is absolutely stupid. You show your stations on public TV FREE Figure it out. Why are you being so ridiculous about this agreement it makes no sense. YOU DON'T CARE ABOUT YOUR PUBLIC ALL YOU CARE ABOUT IS M O N E Y.
my mom subscribed for Better Homes and Gardens without asking me back in 2015, the subscription ended and I never renewed despite this company sending renewal notice after renewal notice. Now they are still sending me the magazine. Personally, I do not read magazines and have not since I was a teenager. I don't even read them in waiting rooms! I have called the company to ask them to stop sending their magazines, which go straight into the trash. All I want is for this company to stop wasting their magazine by sending them to my house. If there is a lawsuit you can add me to the list. This is harassment at this point.
Ignoring my emails
December 30th I ordered my daughter a magazine subscription. I was given a order number and said they would send me a confirmation to my email. I never received a email and have contacted them twice in regards to this. It was for a 3 year subscription and they have debited my bank account. I'm very concerned about this order and have only asked them twice to do what the order said they would do. I haven't even received a email that acknowledged they received my email and will follow up.
Ive had a similar situation this company is [censored]
Did not receive full order and have not received credit
Ordered 2 cooking magazines and 2 cooking books on line from themeredithstore.com on Jan. 24, 2016. order# 123812. Received 1 magazine and 1 book. Called on 2/19, [protected], spoke to Brandy and asked about my other missing books. Give it time and wait til March. Called on 3/7 and spoke with Courtney who said she would write a credit for $33.12. Called on 4/8 ands spoke to Bonnie. She said she could see a credit was made and wait for another billing cycle to show on my credit card. Called on 5/3 and spoke to Kathy, a supervisor, she said she would take care of it. Called on 5/17 and spoke with Kathy again. She apologized and said she would send the info to their billing department. Wait 7-10 days for refund. Called on 6/2 and spoke with Ashley, another supervisor, who said give it another couple of weeks.
I just want my refund of $33.12. I've waited long enough.
Books: Diabetic Living Paid - billed April 7, 2015
Payment check #[protected] was sent to Diabetic Living Recipes on 4/3/2015 and delivered on 4/07/15. Funds where withdrawn from my Bank of America on 4/7/15! What is wrong with your billing department. You are behind on your credit procedure. I have proof of payment from my bank!
invoice for non order
I was sent a invoice and magazine that I did not order and was told to pay for a full subscription. The invoice says " Thank you for ordering Do It yourself Magazine, ... As requested when you ordered, we we have attached an invoice". I made no such request for this magazine and if this was sent to someone elderly like my mother they would feel as though they would be forced to pay. I am considering a lawsuit for the people versus Meredith Billing Center.
The complaint has been investigated and resolved to the customer’s satisfaction.
Account # [protected]
Received a bill for BH&G Annual recipes 2023. ($36.37).
This book was returned last month. I don't recall ordering it or saying yes to your great deal.
Please cancel this order.
Christmas From the Heart Book Series
This is not really a complaint. I would just like to cancel my subscription to the book series Christmas From the Heart. I no longer wish to receive them. Please let me know if there is anything further you need from me. My account number is [protected]. Thank you in advance for your attention to this manner.
Approximately five months ago, we received subject cookbook, which we had not requested. I marked up the package for post office to return. Keep getting bill, although returned to you. Book was addressed to my wife -- Natalia L. White.
James E. White
12617 Quoting Poet Court
Bowie, MD 20720
Email -- jameswhiteusa@msn.com
account number [protected] please do not send me any other cook books or Magazines. my house address is 22014 St. Gertrude St. Clair Shores, Michigan 48081
I received one without ordering it returned with note not interested cancel
Today 1/14/17 received another book whats up sending it back no phone # listed on line so doing it this way DON'T send Any More!
On Tuesday July 31 2018 someone text me saying that I will be getting my refund for the amount of 16.67 for the cancellation of my food&wine magazine that I have cancel i just want to know when will I get back my refund
I text u about my cancellation to food&wine magazine on July Tuesday 31 2018 someone text me saying that I will get back my refund for the amount of 16.67 I just want to know when will I get back my refund
I was subjected to the same. I called Meredith Books who told me to call Customer Service at [protected].
On doing so I was told these books were coming because when the first one was ordered (if it was ordered) "there was a disclaimer that all the books in the series would would be sent and we would be responsible for payment unless we telephoned to cancel the books".
I have made it clear that we don't want their books and have been told that they will be cancelled and I should ignore any bills.
Hope this helps.
crazio73@yahoo.com I am being charged for books that were not ordered or received. And repeatedly I have asked for a list of books that I supposedly ordered, and not recieved any answer for my request. I am not paying for something that I did not order or recieve. So If they are reading this comment hopefully I can get a resolvement to this hideous and repeating problem.
GUESS WHAT EVERYONE I FINALLY GOT A PHONE NUMBER FOR GHB (MEREDITH BOOKS). CALL:
[protected].it worked for me spoke with a Kyle he apologized and said he would take the 32.66 offy bill and I would no longer be bothered. Hope that's true as I finally see the light at the end of the tunnel. I feel like the world is right again. Really, use the number listed above. Hopefully if it worked for me should work for YOU.
Overview of Meredith complaint handling
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Meredith emailsprivacy@meredith.com100%Confidence score: 100%Supportandrew.hammer@meredith.com99%Confidence score: 99%veronica.wilson@meredith.com99%Confidence score: 99%sales
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Meredith address1716 Locust Street, Des Moines, Iowa, 50309, United States
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Meredith contacts
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