SUBMIT A COMPLAINT / online dating service

United States
Contact information:

My account was hacked. Upon notifying their customer service department today, September 16, 2017, I was told they would cancel my account as of this date. However, they said they would continue to charge me until February, 2018. When I asked to speak with a supervisor, I was told nothing further would be done to refund any money, or repair the problem that caused the hack.

I informed the rep that my bank would be notified to dispute charges.

Such an unprofessional company. Only interested in my money. Complaints be damned.

Sep 18, 2017

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