SUBMIT A COMPLAINT

Match.com / online dating service

United States
Contact information:

My account was hacked. Upon notifying their customer service department today, September 16, 2017, I was told they would cancel my account as of this date. However, they said they would continue to charge me until February, 2018. When I asked to speak with a supervisor, I was told nothing further would be done to refund any money, or repair the problem that caused the hack.

I informed the rep that my bank would be notified to dispute charges.

Such an unprofessional company. Only interested in my money. Complaints be damned.

Sm
Sep 18, 2017

Post your comment