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Maruti Swift / poor quality of product!

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Last year I have purchased a Swift. I have faced some problems which mostly arise through inexpensive use of materials in the car, but none have been as unbelievable than this. Today in the morning as I switched on my A/C, tiny pieces of plastic fiber came flying out of the A/C duct located just below the Windscreen. From initial inspection, it appears that a small rat has tried to enter the inside of the car through the duct. The size of the partitions lining the duct is just about an ordinary matchstick. This is shocking and there is no other solution except for changing the entire dashboard.

Please let me know what is to be done to rectify this problem As soon as possible, since I am not left with any other option except approaching the Consumer Court.

Thanking You,
Awaiting your response,

A. Pramod
Mobile : +[protected]

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Maruti Suzuki India / Maruti Udyog Logo Maruti Suzuki India / Maruti Udyog
Customer Care Service
1, Nelson Mandela Road, Vasant Kunj
New Delhi
India - 110070
+91 114 678 1000
+91 114 615 0275
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