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Malaysia Airlinesdelay in receiving luggage

MH71 - 30/4 business class
4pax ( family )
8 luggages ( 4 suitcases + big boxes )

Received suitcases @ 5.10am
Received boxes @ 6.00 am ( over size conveyor area )

Malaysia Airline Person in charge - En Izzat.
Not able to attend justify the Long delay by merely saying the conveyor at oversized malfunctioning !!!

Why we hve to wait for another 40 minutes to get our boxes after receiving our suitcases?

Am
Apr 30, 2017

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