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MagicJack / magicjack

1 Las Vegas, NV, United States
Contact information:

I purchased a MagicJack around October 31 2018. It came with the magicjack and a year of service. In the box and on line it states that you can port your old phone # for additional $20.00 which I paid . They stated that it would take 7 to 14 days to do. I called to check on the status and was told I had to buy an additional 3 to 5 years of service for $125.00 to port my existing phone number in which I've had for 25 years .Nowhere in the box or online does it state that you have to buy additional years to have your number ported .I am on S.S and I am 66. When I told them it was false advertising. They no longer would talk with me. I don't know If my $20.00 that I paid for them to port my phone is put back in my account and I am out the $40.00 for the Magic Jack. The Name of the person I chatted with was named .Andrea Fox. I am also sending this on to the Internet fraud and consumer affairs .. Thank you
Fred Oliver Email [protected]

Oct 11, 2018

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