Lwm/acai Berry / Credit card charged with out my permission
I paid 3.95 for a trial bottle of acai berry and was billed 2 additional charges of 87.13 without my consent. I received a trial bottle and an additional bottle that I have since mailed back to the company at the address on the packaged label. I researched the address and found that there is no such address as 3007 Greene Street, Hollywod, FL. Therefore, I will probably be getting the product back and have to return it to another address. I have called this company everyday since 02/08/09. I ask to speak with a supervisor and each time I am placed on hold for long periods of time without a supervisor ever coming to the phone. I was told by representative Terri that I will get an e-mail from the refund department concerning my refund. I have not received an e-mail and have not received a return call from a supervisor. I have filed a dispute with my credit card company who will try to get the company to refund the money to my card.