Lotus Leggings / leggings

I ordered leggings for $4.95 and was charged for a pair of shorts I didn't order. Was not informed that I would be charged $49.99 subscription if I didn't cancel after 14 days. So now I have been charged without my knowledge. Called for refund and they will not refund. What a deceiving website! They need to be made aware of. They are taking people's money without acknowledgement. I will be following this up until I get my refund