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1.0 163 Reviews

Lotus Leggings Complaints Summary

0 Resolved
163 Unresolved
Our verdict: Engaging with Lotus Leggings at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Lotus Leggings reviews & complaints 163

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2:28 pm EDT

Lotus Leggings masking a subscription service as a discount

A pop up ad came across facebook offering a lifetime worth of 50% off the cost of leggings for $4.95, from lotus leggings. Only after the $4.95 was deducted from my account did I then find out the subscription. This is fals advertising/ fraud! Their customer service rep tried the hard sell technique on a me and I actually had to raise my voice to get the point across that I wanted the service cancelled immediately! This is wrong on so nany levels!

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7:47 am EDT

Lotus Leggings unauthorized charges

Last friday 4/12/19 I requested my bank acct to be frozen due to my debit card kept being declined when I tried to pay my vet bill online and it turned out someone had used my bank info to purchase a newspaper subscription out of TX and I live in NY and this morning I checked my acct again and even though my card/acct is currently frozen someone made an online unauthorized purchase for $89.99 to a company 'Lotus Legging's' whom I have never heard of so I'm waiting for 9AM so I can go to my bank and gets this resolved and seeing others here are currently going through the same thing tells me this company needs to be dismantled.

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10:55 pm EDT

Lotus Leggings lotus leggings

What is this?! Have one charge of $2.97 on 12th of March and $49.99 charge on the 25th of March both charges from Lotus Premium VIP. I went too Lotus website and tried too sign in with my email address and it read that there was no account with that email. Is the only way to stop these charges too call the bank and put a stop payment (This costs money too do this too)?

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9:59 am EDT

Lotus Leggings hanging hook things...

I placed an order for some picture hangers that don't damage the wall. The add was on Facebook and said pay shipping and handling, plus for how many sets. Then yesterday a charge hit my bank account for $89.99! Notified bank...then I got the phone # and called. Be aware that hidden in terms and conditions is a monthly few charges hence the 89.99...I saw nothing about this being a membership program. If you don't cancel in 30 days you get charged...be warned!

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1:47 am EDT

Lotus Leggings unauthorized charges for leggings, etc.

I noticed a $89.99 charge by lotus leggings, (ll*lotusmaxfblk high point nc) to my credit card card on 3/26/19. I have never heard of this company or ordered anything. I checked my bank statement and they show 3 more charges on march 13, 2019 of $2.49, $24.94, & $4.90.
These were supposedly for some kind of "non-skid hooks" and a cosmetic product on a trial period. The 89.99 was for a full shipment. The customer service reps swear they have a usps tracking number verifying delivery. We never placed an order and we never received any product. The usps # was not provided to me.
I would like to see a full refund for all four of those charges and any traces of an "account" with lotus leggings purged from their system.
I called 1-888-939-4528 and talked to amari - confirmation #c2295275

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10:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lotus Leggings unauthorized charges on account

Complaint Description - Posted 3/15/2019 4:37:03 PM 

I am disputing unauthorized charges on my account. I purchase a product leggings from Lotus Max Flo company for a trial period of 14 days when I received the leggings before my trial period was up I canceled the order. I purchase the product on Oct 08, 2018 for $4.95. Thinking everything was taken care of I then received another pair of leggings didn't think nothing of it until I checked my account on March 14, 2019. And notice a charged on Nov 8, 2018 for $49.99 plus a fee for $29.00 another charge $49.98 plus a fee of $29.00 another charge on January 12, 2019 for $34.99 and another charge on February 11, 2019 for $34.99. I received three pair of leggings after my first purchase of $4.95. I called on March 14th 2019 and spoke to two different representatives trying to explain I was told ma'am you didn't cancel you order you are Responsible for all charges I disagreed trying to explain that I was charged 2 $29.00 fee when I was charged the $49.00 which I did not authorize. One representative said she would cancel my order I said I cancel it back in October 2018 she got angry and kept interrupting me not allowing me to finish I was trying to tell her about all the charges and a pending charge that was going through on March 14th 2019 she got angry and said I canceled your order and I am not going to go back and forth with you and the next thing I knew she was no longer on the phone I call back and spoke to Jason he was no help either stated the fee was an overdraft.

Complaint Summary 

Resolution Sought 

I would like company to refund two $29 fee and one $49.99 none delivery of one legging and $34.00 pending on my account which would be posted the next day that's all I am asking since I did receive three leggings just asking for reimbursement for what was charged on my account without my permission. I can send them copies of the charges on my account showing the fees. I want this resolved.

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Dalegitt
, US
Apr 22, 2019 8:19 am EDT

I was scammed out of 89.99 on April 22, 2019 I thought I was ordering one thing and got something else my account was charge 24.94 on April 3, 2019 and 2.49 for something else don't what and other 4.90 what is going on, now I can't get in touch with these people.

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Audrey Boler
, US
Apr 04, 2019 3:12 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was scammed out of 64.92 on march, 2019. I was told I could get a lotus cream for 4.90 with a 2.90 shipping fee. I cancelled my order and I just had a 89.99 charge on my account which made me go in the red. I can't wait for these people to die and go to hell and burn forever. These are evil people. Sickening. Shouldn't even be allowed to live unless they are behind bars.

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10:32 am EDT
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Lotus Leggings charges to my checking account that I never made.

I noticed a $89.99 charge by VIP Lotus Leggings, to my checking account, using my debit card on 3/22/19. I have never heard of this company or ordered anything. I called by Credit Union and they show 3 more charges on March 8, 2019 of $2.49, $24.94, & $4.90.

Some times the credit union has further information. They didn't so I am having to cancel my debit card and wait for a new one since someone is messing with my account.

THESE PEOPLE NEED TO BE STOPPED.. In searching google, etc there is no concrete information on this account.

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Update by Sally-Jo Lamont
Mar 25, 2019 10:37 am EDT

After filing this complaint, the company information came up (with tons of complaints) and they address is in CHINA...SCAM!

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Lynn Welty-Johnston
, US
Apr 16, 2019 12:36 pm EDT

i HAVE A .91 INTERNATIONAL FEE AND A 89.99 CHARGE I DON'T KNOW WHO THESE PEOPLE ARE!

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Daniel F Carey
, US
Mar 27, 2019 1:39 am EDT

Sally - we're dealing with the same exact thing. Those three small charges (precisely those amounts) followed by an 89.99. Spent a long half hour on the phone and finally extracted a promised to refund 100%

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Scooper70
, US
Apr 24, 2019 11:46 pm EDT

What is their telephone number? I called [protected] and I got the number is disconnected. I got the same charges on my bank account.

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8:29 pm EST

Lotus Leggings my enrollment

I was a member & my fee fee was taken out of my acct every month, $12.50, for my legging, on the 5th of the month. I received a new card, called & updated info, the next month was not taken out so I called & was told told they tried old card & membership was cancelled. Told me to go online & rejoin but it wont let me & when I call am being told they cant help me. Want membership back.

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8:45 pm EST

Lotus Leggings kitchen opener of multi-items (6 in one multi-opener)

Ordered item on 2/10/19, paid $19.99 + shipping amount of $4.95= $24.94, charged securely on Discover Card, as it was advertised. (Claystick.com) is also another company name used in advertisement. THE ORDER IS #9808.

Company named on discover card is lotus leggings. Again order #9808.

Name of Lois M. Hartman, 103 Leonard Lane, Harrisburg, PA 17111

Please refund amount of purchase to Discover Card if item is not available for shipment

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7:44 pm EST

Lotus Leggings leggings and shorts.

I ordered one pair of leggings. Ever since I get another pair of leggings and a pair of shorts. I am 71 and really don't think the short shorts are appropriate. I have never ordered any more but the keep on coming. Yesterday I got a pair identical to the pair I received last month. I like the leggings but I cannot afford the $50 they keep putting on my credit card. I don't know how to get them to stop since I never subscribed to anything to get them in the first place. I guess I will just contact my bank and tell them to refuse any more of their charges. How can I send some back?

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4:50 pm EST

Lotus Leggings trying to cancel my plan

I have been trying and trying to get my VIP plan cancelled and I have tried to email them and it says that is not a working email address, so I tried going to the customer portal and it it asks for my email address and when I put it in it says that they do not have an account associated with my email. I am very unhappy with this and plan on turning them into the Better Business Bureau. This is no way to conduct a business !

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Ginger Russell
, US
Mar 18, 2019 5:45 pm EDT

I have asked to be removed and yet I'm still being charged! Turning them into BBB! GOT ME FOR 44.55

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3:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Lotus Leggings I am sending back product. they do not fit right and I want to cancel my subscription

You never gave me a client number.
I
would like a full refund

Do not take any more money out of my credit card.

I am contacting my credit card company right away with the information so you cannot get any more out of it!

You will get your product back from me shortly. Please refund me all I am due.

Jean Postema
8418 Kreuter Rd. NE
Rockford, MI 49341
Phone [protected]

Returning 3 shorts. (I told you I don't wear shorts why do you send them?)
One bright legging!

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10:49 pm EST

Lotus Leggings unauthorised charges to my credit card

I only ever authorized the payment for 1 pair of your leggings and in that transaction there was nothing about signing up for a monthly charge of around A$71 (US$49.99) to be taken from my card. I did not sign up to be one of your VIP's and to receive a pair of leggings every month. The dates of these transactions are 22/09/2018 was the original transaction of US$4.95 (A$6.82), 24/10/2018 (A$70.84), 23/11/2018 (A$69.27) and 23/12/2018 (A$71.14)
And then when I call up (20/01/2019) to cancel this subscription the lady I talked to could not find me on your system when she looked me up via my name, email or the last few digits of my c/c number.
I have not received any statement for shipping, I have not received any invoices. There has been no email correspondence. This is extremely poor business practices.
I would greatly appreciate it if someone could please rectify this and stop all future payments and shipments as I can not afford to keep forking out this sort of money, it is not possible on my wages. Please fix this before the next payment is taken off my credit card, which will be in the next week.
Thank you
Caryn van der Hout
[protected]@hotmail.com

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11:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Lotus Leggings keep getting in mail

yous were suppose to have not sendings any more ..they have been cancelled while...Been 2 45.00 dollars that's total of 90.00 dollars yous didn't have authorization to draw money out...what u have charged me with out permission to draw out of my account...funds to be put back in, , , AND BANK WONT file anything..thanks Dottie
Theres nothing missing just stop comp. and answer

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Update by arquitt
Jan 19, 2019 11:52 am EST

just return funds back in to accoune...no more leggings

Update by arquitt
Jan 18, 2019 10:53 am EST

no more leggings.. want refund for 2 pairs of leggings that were charged to account for 45.00 /twice put back in account and bank wont do anything ..they were not autherized
darquitt1951@aol.com

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2:33 am EST

Lotus Leggings leggings $

Hi I ordered leggings, 1 time offer $4.95, since then they have taken over $200 out of my account, apparently I am a VIP customer, and they are still taking moneys out of my account a few times a month, and I cant stop it, just make it stop, they didnt even send me what I original ordered, like who would wear flute red leggings in public lol seriously

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11:16 pm EST
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Lotus Leggings leggings and shorts/sent an email to cancel my account

To whom it may concern

My name isDeanne McKell and I am writing asking you to please stop sending me your leggings and shorts and whatever else that is in your parcels.
Back in October of last year (2018) I saw your advertisement for leggings for $7.02 and with that order was a free pair of shorts and I decided to get it. When I received my bank statement it turned out you actually took 3 payments out of my account totalling $ 17.50.

The next thing I know another parcel arrived on my doorstep and you had taken an unauthorised amount of $42.97. So I didn't open the parcel I just sent it back. I then I sent you an email on the 18/11/18 stating that I know longer wanted anymore of your products and you should cancel my account... I expected that to be the end of it but no once again on the 15/12/18 I received another parcel and once again you took money out of my account without asking! Again I sent your parcel back unopened.

You have now stolen a total of $ 103.93 out of my account and I would appreciate it if you could return it like I returned your products.

Yours in good faith
Deanne McKell

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10:49 pm EST

Lotus Leggings lm475567201cn & lm469355185cn

LM475567201CN & LM469355185CN (as per attached pictures)- These numbers, one each package, appear on the mailing labels. I can find no further reference on these deliveries received this week such as client numbers. They were received on the 15th January 19 and 17th January 19 respectively. My name is Wendy Stevenson.
I refer to both these last trace numbers on last 2 deliveries I rec'd from Lotus Leggings this week and notify you that I wish both of these to be my last deliveries and all future orders to be cancelled immediately. It would appear I am being charged much, much more than the specified $4.95 per month and $4.90 per month advised, even allowing for exchange rates and god knows what else. I have also attached pictures of both emails sent to me by you confirming my orders on the 21 October 18 for $4.95 per month Order Number 1506945 and $4.90 per month Order Number 1506946.
I am very disappointed with Lotus Leggings and their short sighted view on how to do business, and whereas I may have place future orders, this is very unlikely now. You should also worry about adverse word of mouth referals.
If cancellation does does not occur promptly, including notification of said cancellation, I will commence legal proceedings.
I await your response to this email with 7 working days.
I can also be contacted on [protected]@tigressfinance.com. au or by text on +[protected]

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2:19 pm EST

Lotus Leggings leggings/shorts

Totally deceiving.. They say the charge is $4.99 a month and they don't tell you that is only for the initial trial period. They start sending you items after items and charge you 49.99. They even send shorts at that same price that you didn't even order. They have charged me over $140.00 in items less than 1 month. They will not refund you and tell you that you can return or cancel within the first 14 days until you are charged. Totally rip offs.

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1:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Lotus Leggings leggings

I ordered leggings for $4.95 and was charged for a pair of shorts I didn't order. Was not informed that I would be charged $49.99 subscription if I didn't cancel after 14 days. So now I have been charged without my knowledge. Called for refund and they will not refund. What a deceiving website! They need to be made aware of. They are taking people's money without acknowledgement. I will be following this up until I get my refund

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9:23 am EST
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Lotus Leggings unauthorized credit card charges

I placed one order for a pair of Lotus leggings. Then, I received a pair of shorts that I did not order. Two weeks later, I was sent another pair of shorts that I did not order. I was charged $49.99, $9.89, and $4.95.
This practice is a scam! I never order up for a membership! I called and spoke to Destiny and she stated that she could cancel my so called membership and refund me 25 percent! I told her no, that I demand 100 percent refund, then she offered a 50 percent refund, and again I told her that was unacceptable, and I demand 100 percent! She proceeded to offer 75 percent, I again told her no, 100 percent and that I am reporting this company to the Better Business Bureau for deceptive practices!
My husband is an attorney.I have contacted my bank to make sure any more payments from this company are taken from my banking account. Destiny gave me three cancellation confirmations and informed me that it would take 5-7 days to show back in to my checking account. This company is a SCAM. Do Not BUY or do any business from them. Shame on you LOTUS!
Kymber Phillips

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Lotus Leggings contacts

Phone number

+86 579 8520 6696

Website

lotusleggings.com

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