L'oreal / preference hair color - light brown

Minneapolis, MN, United States Review updated:


I am writing to let you know that I usually use L'Oreal Excellence creme for my hair coloring needs, but since they were out of my color at Target, I decided to use the Preference brand instead. Preference did not cover the grey in my roots, and I followed directions exactly. I am really disappointed because I will now have to re-color and it's hard on my hair to do it again.

On the other hand, the conditioner in the Preference brand is MUCH better than the conditioner in the Excellence box. I hate the smell of the Excellence conditioner so much that I usually just throw it away.

PS I also recently tried the L'Oreal telescopic mascara and it is AMAZING!

I would like a refund of my $9 or a coupon for L'Oreal Excellence Creme hair color. Thank you.

Rebecca Woychick

Dec 1, 2017
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  • Mi
      1st of Dec, 2017

    Sounds like the colour was too llight or you didn't leave it on long enough.

    0 Votes

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