Lord & Taylorrefund

I made an online purchase on March 19, 2018 and soon I returned the product due to the mismatch details shown on the website. The payment was made through gift card and credit card. However, I'm still waiting to receive my refund for my credit card. I called back and requested the refund several times, and still going nowhere as of 7/24/18. Every time customer service apologized the inconvenience but there is nothing done. There is one time, one associate hold my credit card company and was confirmed that I have been charged twice, but only refund once, however, there is still nothing can get done. Until today, I'm still chasing my refund! It's ridicules and unbelievable!!!

Jul 24, 2018

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