LongHorn Steakhousemanagerial conduct

We ate at Longhorn last night and for an entire hour a child from the table beside us ran around the long table as though he were at a playground. He created a safety hazard for customers as well as staff as well as ruining our meal experience. We complained to our waitress. After a while the manager came by and we expressed our disgust that nothing was done to correct the situation.See the Top 10 Worst Companies in Lancaster, PA This man who is afraid of his own shadow gave us no apology only excuses that he didn't see it and told us he is limited as to what he could do which is ridiculous. He needed to tell them that the child needed to be seated as it was disturbing guests and causing a safety issue. He could have cared less that it ruined our night out and didn't even offer to discount or comp our meals. I told him we would be contacting corporate.

Dec 03, 2018

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