LongHorn Steakhouse

825 W Oglethorpe Hwy, Hinesville, GA, 31313, US
Fri 11:00 am - 11:00 pm Working Hours
Sun:11:00 am - 10:00 pm
Mon:11:00 am - 10:00 pm
Tue:11:00 am - 10:00 pm
Wed:11:00 am - 10:00 pm
Thu:11:00 am - 10:00 pm
Fri:11:00 am - 11:00 pm
Sat:11:00 am - 11:00 pm

Reviews and Complaints

LongHorn Steakhousesteak, sides, management, waitress, overcharged on bill

We ordered two ribeye steaks during LUNCH hours which were 19.79 each. My husband and I ordered them mimed rare, with broccoli, our steaks came out SUPER rare, broccoli was raw, they took the SAME steaks and put them in the microwave, when they came back with them they were severely unevenly cooked. Most of mine was well done, and his was a mix of both. The manager came to the table, gave us our food and walked away, the waitress was the same way. Her name was Gabriela, she never once made sure things were okay, she came to the table dropped our stuff off and immediately walked away. My husband and I eat here ATLEAST once a week. We have NEVER experienced service or food quality like this one. The previous visit we had an issue with our steaks being over done, Julia (the manager) that way made us NEW, food and made sure everything was perfect before she left us to eat.

I am highly disappointed in how we were treated. My husband is in full military uniform; he retires next year after serving 22 years Active Duty.

We get our check, we have LUNCH menus, but we're charged 21.29 for the ribeyes that we're only 19.79 on the menu. They applied the military discount of 10 percent, it took off 2.13 which would make the steak the actual 19.79 that is stated on the menu.

This is unacceptable. And we will NOT be coming back to this location any time soon.

steak, sides, management, waitress, overcharged on bill
steak, sides, management, waitress, overcharged on bill

Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    LongHorn Steakhouse — poor service and management

    To Whom It May Concern: I visited Longhorn in Hinesville, GA on Jan. 28, 2019 and was very displease with...



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.