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LoanCare / constantly getting the run around

1 Virgilina, VA, United States

I applied for loss mitigation because my husband had heart surgery. Took them for ever to to respond. Same excuse as always, missing papers etc. They finally responded after 3 months by doubling my mortgage payments for the past due and current! Well doc gave my husband another 2 months off and I contacted loancare to explain the situation. They said we will send u a form. Nothing other than a pre foreclosure letter stating there is still time to help, please contact us! Umm yeah I've been calling and nothing! My email is [email protected]

Dec 11, 2018

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