Loan Care / did not disburse our school taxes

Mc Kees Rocks Pennsylvania, US

Along with our mortgage, all of our taxes are through our loan with Loan Care. Loan Care is to be distributing school taxes, county taxes, etc. However, I received a "delinquent" notice from a law firm accusing my husband and I of not paying our school taxes the prior year. I've called Loan Care twice, I've emailed them two times and the money still has not been disbursed.

I should not have to follow up with our mortgage company to do something they are responsible for, per our contract. There needs to be more accountability and timeliness with Loan Care, overall.

Mar 13, 2017

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