Lingo - Sticky billing practicesI have been a Lingo customer for many years, but when I cancelled was haunted with a false device charge of $75. My experience shows this company is logistically incompetent at best and malintended at worst, and I would strongly advise against anyone doing business with them.
Details: In 11/2012 I cancelled my accounts 83849629 and 84123758. Verbal assurance, "you're done, no charges". Letter a few days later, "return the devices or we'll charge you". I used prepaid UPS tracking number #1Z88X96E9048443645 to return the devices from the 2 accounts (and left a second tra#1z88X96E9044685294 unused). Mayhem. They expect one package = one device, and by God, that's how it will be recorded. After much e-mail, it is finally straightened out and they admit receiving both devices. Three weeks later, a new letter " we charged you $75 for a missing device". Their internal systems are as poor as their logistics management! Here we go again, back to the phone and e-mail. They may have nothing better to do, but I do.