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Liberty Tax / over charged

1 Englewood, FL, United States Review updated:

We went to Liberty Tax last year to file our federal taxes. We almost fell on the floor when they presented us with a bill of $486.00 for a return that only took a few hours to prepare! They never disclosed prices up front. Naturally had they done that, we would have run like the wind! We went to our regular tax accountant this year and only paid $150. to have all of the same forms filled out. Our accountant was stunned at what we were charged by Liberty. Furthermore, we have discovered errors by Liberty that will cause us to have to have the return they prepared amended. STAY AWAY FROM LIBERTY TAX

Ju
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Comments

  • Rj
      19th of Mar, 2010
    0 Votes

    I agree whole heartedly with the outrageous fees Liberty Tax Service charges. I recently had my taxes prepared February 5, 2010. I really went to inquire what it would cost. I had been preparing my taxes myself. I didn't even have all my information nor 2008 tax papers for comparison, but the customer service preparer informed me the cost depended upon the number of sheets needed (with a smile) and proceeded to enter information into the computer. I assumed that would require the 1040 sheets, Itemized deduction sheet, and my state tax forms. I was shocked to the subtotal came up to $591. I discovered later that didn't include the banking fees to have my return deposited into my account in which fees were deducted from both my federal and state returns! Several weeks after I read through all my forms, I discovered the "Our Written Guarantee" stapled in the folder at the bottom of my prepared papers which was not disclosed to me. Liberty guarantees a free consultation, but did not offer it. It turns out my total fee was $650! I have reported them to the Better Business Bureau. I am still waiting on a response.

  • No
      19th of Apr, 2010
    0 Votes

    this company in long beach California the one on Atlantic ave they charge me 285.00 to do my taxes they are a rip off company i am ready ti file a law suit towards this company for a refund good luck in getting any were with the corporate offices they are even worse than the DMV DON'T I REPEAT DON'T EVER USE THIS COMPANY AND I AM GOING TO REPORT THIS TO THE FEDERAL GOVERNMENT

  • Ti
      1st of Feb, 2011
    0 Votes

    I filed my taxes for 2010 was never told they were going to charge me 487.00 to e file my taxes lied to me about how much i was going to get back and 483.00 plus bank fees of 29.00 plus 20.00 for e file . this was almost half of what i was going to get back from irs. they told me they would give me half of that back because that was to much and i have yet to see my money. jackson hewitt is anly charging 38.00 at walmart to do taxes i just dont get how they get away with this it was only a simple tax form.why are they allowed to do this to people who have no course but to go to someone to do their taxes . i put my trust in them and this is what i got. who else can we complain to they need to be shut down!!!

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