Liberty Mutual — home owners insurance
My homeowners insurance was just recently cancelled for no reason what so ever, other than Liberty Mutual stating that they are randomly cancelling homeowners insurance in Florida because they are not insuring in this state no longer. I received a letter from them four mouths after my policy was paid up for the year, (they couldn't wait to get my money just so they could cancel me later). I had been with Liberty mutual for approximately 10 years. I also had my auto and flood insurance with them for approximately the same amout of time.
Upon receiving my letter of cancellation for no apparent reason I asked my neighbor if her insurance was cancelled since she had Liberty Mutual as well. She stated she had not been cancelled and just a few months down the line I was told by her that they renewed her insurance for the new year.
It is beyond comprehension as to why they would cancel me and not cancel her insurance. Her house is right next to my house and she has done nothing to increase her protection.
Every year I have made it a point to invest and increase the safety of my home for hurricane proofing. I am now working on high impact windows because the shutters I have are not up to code because of the year my house was built.
I again called just today and asked why my insurance was cancelled and they cannot give me any reason other than they randomly picked certain customers. I would like to know how they could ramdomly pick someone who is right next door to a house that they recently renewed the policy on and not renew my policy. I don't see any justification, her house is not as safe as my house and if my house is hit by a hurricane, her house is in the same path and makes her just as susceptable to damage as my house would be.
Liberty Mutual is ridiculously unfair to their dedicated customers and should not be allowed to just cancel insurance without no justification, other than picking people at random. On the contrary they should maintain dedicated customers who are less likely to have damage because they are improving the safety of their homes.
At this point and time I initially cancelled my auto insurance and will be cancelling my flood insurance. There is no plans in the future to insure with Liberty Mutual even if they asked, but I want this to be on record for potential consumers.
Thanks Liberty Mutual for being dedicated to your best customers, you are a bunch of liars.
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