Lexus Cars / sudden acceleration
you can hear the recordings here
My wife was driving her 2007 Lexus IS250 when it began to accelerate and the brakes would not work. This is her account of what happened.
“It was about 4:45 during rush hour on a Friday evening, I was driving on the highway in the center lane, traffic was very thick and I needed to get into the right lane because my exit was about a mile up. I put on my turn signal to get over but the car in the right lane did not slow down so I could not easily get over so I pushed the gas a little to accelerate and I began to get over, when I did this the pedal started to move away from my foot and accelerating without me, I hit the brake, which was like pressing a brick it did not budge, so I swerved back into the center lane because the car in the right lane in front of me was much closer than the one in the center. When I swerved it caused the car in the left lane to swerve almost off the road. At this point I had absolutely no control over the car it was continuing to accelerate and I had no brakes, the dashboard brake light was on as if I had pulled the emergency brake (which I had not). The car in front of me is getting closer and closer and I am sure I am going to slam into it because I am boxed in by other traffic. I got about a car and a half away from it when my brakes finally kicked in and I was able to decelerate, my legs were shaking so uncontrollably, I could barely push the gas pedal to pull off the road. It was the scariest thing I have ever been through, I had absolutely no control over the car.”
I immediately called Lexus and spoke with a technician, I described everything that had happened to my wife and he said, “I have a 2007 IS 250 same as you and mine does the same thing.” He said he has had his looked at 10 times by the service dept and they can’t figure out what the problem is. At this point I just can’t believe what I’m hearing and I started to really get upset thinking that Lexus knows about this problem and I just almost lost my wife the Mother of my three kids to a defect that Lexus is aware of. This is a known problem with over 432 complaints and no one has contacted me or anyone else about the possibility of being trapped in a car while it accelerates down the highway with no brakes, you would think that human life would be priority with any company.
The GM told me they would have someone pick up my car and leave me a loaner car to drive, the tech that I spoke to on the phone with the same vehicle and same problem as my car showed up at my house, left me a loaner car and drove my 2007 Lexus IS 250 away. About 10 minutes after he left I received a phone call from him, he said in a shaky voice, “I just wanted to tell you that I just had to pull off the highway and that was the scariest moment of my life” He said he hit 65 MPH and the car did the same thing to him as it did to my wife, He said “I have never seen anything like this” I could tell he was really upset about what just happened, he said” I’m not driving this car I’m going to have it towed to the shop and I will call you next week and let you know what we find out.
you can hear the recordings here
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