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Lazy Boy


Leather furniture

Complaint Rating:  80 % with 5 votes
80% 5
Contact information:
Ocala, Florida
United States
I bought the most expensive three piece furniture set for my family room in my very nice brand new home that me and my husband built and designed together in 2005. In or around 2007, I bought this lazy boy set for my family room replacing very very nice broyhill furniture that I had bought about 10 years ago. That furniture is in our old house on the same acreage we live on, that we gave to my parents due to illness. That furniture is still in what most would consider excellent condition. When we decided to buy reclining leather furniture, we wanted the best furniture for that purpose that we could afford. From the very onset of the delivery of our new expensive, about 7, 000.00 plus dollars!! The problems showed up immediately. When they delivered the 3 piece set, I noticed that it had many imperfections, and began my very unsuccessful relationship with LazyBoy to resolve these issues. I also purchased an extended warranty, which of I am not a usual buyer of such types of warranties, as I am a small business owner and know full well how they work. Unfortunately I am not in the furniture business so I do the very best I can to buy Local & American Made! I would like to mention that I have noticed of all the furniture dealers that came and went in the last 11 years in Ocala, specifically, most of them are out of business today, and the same goes for my business which is Heating & Air Conditioning! ALL OF THE RIP-OFF'S AND MORE ARE STILL HERE, PRACTICING THE VERY SAME TYPE OF BUSINESS THAT THEY DID TO ME!!! I have done my very best to try and talk to anyone including the warranty company, of which I was told was out of business too! I also contacted Lazy Boy headquarters somewhere in the United States so I think. The owner of Lazy Boy is the most rudest in-explainable Business owner I have ever done Business with! That is saying a lot, since my husband and I have been together for 24 years running the same business and have ran it in three states! I have staples sticking out! I have wood that you can reach down and see & feel, it is not even as these are separate pieces making up the love seat and sofa! I will not go on any further at this time. I would like some satisfaction with this purchase and if I do not get it, then let this serve as a BIG WARNING to all buyers BEWARE Lazy Boy & Lazy Boy of Ocala, will only take your money and would like to send you straight to you know where after they get it! Sincerely, Tasia Romani
Complaint comments Comments (0) Complaint country United States Complaint category Furniture

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United States - 48162-5138
+1 734 242 XXXX
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