It may have been delayed for many reasons, such as they were waiting for stock.
I have been a customer of LB for about 20 years. I have NEVER EVER EVER had a problem. I have only received outstanding service from an employee holding a leather jacket that was going on sale the day after Thanksgiving, to notice of sales, to an employee calling over 20 stores looking for a skirt size. It is people that hardly ever shop at LB that complain