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123brackets.co.uk

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123brackets.co.uk Complaints 12

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1:59 am EDT
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123brackets.co.uk Decent bracket for the price, but could be stronger - 123Brackets.co.uk review

I recently got a bracket from 123Brackets.co.uk and I gotta say, it's not too shabby. I got it fitted and it's doing its job, just like it says on the box. However, I do think it could be a bit stronger. I mean, it's holding up my TV and all, but I wouldn't trust it to hold up something heavier. Overall, it's a decent product for the price.

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1:55 am EDT
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123brackets.co.uk WARNING: Avoid 123Brackets.co.uk - Terrible Reviews and Nightmarish Experience

DO NOT USE THIS SITE! I'm telling you, mate, it's a right shambles. I mean, have you seen the reviews on other sites? They're absolutely dreadful. I wouldn't trust this site as far as I could throw it. And let me tell you, I'm not exactly a bodybuilder.

I tried to place an order once, but it was a complete nightmare. The website was slow as molasses, and it kept crashing every time I tried to add something to my cart. And when I finally managed to get through to the checkout, the prices were all wrong. I mean, what kind of business can't even get their prices right?

So, take my advice and steer clear of 123Brackets.co.uk. Trust me, you'll save yourself a lot of hassle. And if you don't believe me, just read the reviews on other sites. They speak for themselves.

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1:40 am EDT
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123brackets.co.uk Disappointing Wall Mounts and Poor Customer Service from 123Brackets.co.uk

I gotta say, I was pretty disappointed with the wall mounts I got from 123Brackets.co.uk. They just didn't seem like they were made very well, and I wouldn't trust them to hold up my TV. I mean, they were cheap, so I guess I shouldn't have expected much, but still. And to make matters worse, they sent me the wrong item! I tried to get in touch with customer service, but it was like talking to a brick wall. I don't think I'll be shopping with them again.

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Is 123brackets.co.uk Legit?

123brackets.co.uk earns a trustworthiness rating of 11%

Not worth the risk. Protect yourself and your money by staying away from 123brackets.co.uk.

Our conclusion: ComplaintsBoard's detailed research into 123brackets.co.uk's operations indicates high risk and questionable legitimacy. We strongly recommend that potential customers avoid dealing with 123brackets.co.uk to protect their personal and financial well-being. If you’ve had a negative experience with this company, please report it to ComplaintsBoard by submitting a complaint.

With only 0% of 0 complaints being resolved, 123brackets.co.uk slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

We detected that 123brackets.co.uk is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.

The website belonging to 123brackets.co.uk has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

However ComplaintsBoard has detected that:

  • 123brackets.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Several mixed reviews for 123brackets.co.uk have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
  • This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
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123brackets.co.uk 123Brackets.co.uk Review: Disappointed with Wrong Product Sent

So, I was looking for a bracket for my TV and stumbled upon 123Brackets.co.uk. I thought to myself, "why not give it a try?" I carefully selected the bracket I needed and placed my order. However, when I received my package, I was disappointed to find out that they sent me something completely different! They claimed that it was a "superior product," but I didn't ask for that!

I was frustrated and felt like I wasted my money. I mean, who wants to deal with the hassle of returning something and waiting for a replacement? But, I have to admit, in the grand scheme of things, it probably doesn't matter too much. I mean, all brackets are more or less the same, right?

Overall, I wouldn't recommend ordering from 123Brackets.co.uk unless you're willing to take a chance on what they'll send you. It's not worth the risk, in my opinion. But, if you're not too picky and just need a bracket, then go ahead and give it a shot. Just be prepared for the possibility of receiving something different than what you ordered.

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123brackets.co.uk Disappointing Customer Service Experience with 123Brackets.co.uk

So, I was looking for a bracket for my TV and I stumbled upon 123Brackets.co.uk. I placed an order on 6 October and got a confirmation email. My account on their website says that the order is 'Approved'. However, I haven't received any updates on the status of my order. I tried to contact them through their website several times, but I haven't received any response yet. It's been quite frustrating, to be honest.

I decided to give them a call and see if I could get some answers. However, the person on the phone told me that they don't handle queries on the phone. I was taken aback by this response. I mean, what kind of customer service is that? I'm not sure what to do next. I'm really disappointed with their customer service.

I hope they can improve their communication and customer service. It's important to keep customers informed about their orders and respond to their queries promptly. I'm still waiting for an update on my order, and I hope I receive it soon. Overall, my experience with 123Brackets.co.uk has been disappointing so far.

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123brackets.co.uk 123Brackets.co.uk Review: Poor Customer Service and Incorrect Product Sent

I recently ordered a bracket from 123Brackets.co.uk and unfortunately, I received the wrong one. I had selected a rectangular 100x200 bracket based on the dimensions displayed on their website, but instead, I was sent a square bracket that measured 150x150. To make matters worse, the bracket covered the HDMI ports on my TV.

When I contacted customer service about the issue, they refused to take responsibility for their mistake. I even sent them pictures of the incorrect brackets I received and screenshots from their website showing the different dimensions, but they still wouldn't budge. They insisted that I return the incorrect brackets before they would exchange them for the correct ones.

This was a huge inconvenience for me, as I had to pay for the bracket again before they would even consider exchanging it. It was frustrating to deal with such poor customer service, especially when it was their mistake in the first place.

Overall, I would not recommend 123Brackets.co.uk to anyone looking for a reliable and trustworthy company to purchase brackets from. Their lack of accountability and unwillingness to make things right for their customers is unacceptable.

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123brackets.co.uk Disappointing Experience with 123Brackets.co.uk: Poor Packaging, Missing Parts, and Incomplete Product

So, I recently ordered a product from 123Brackets.co.uk and I must say, I was quite disappointed with my experience. Firstly, the product arrived late and when it did finally arrive, it was poorly packaged. The instructions provided were dismal and did not provide much help in assembling the product.

To make matters worse, the product required a lot of assembly, which I could have coped with if the parts had been included. Unfortunately, some of the parts were missing and the ones they did send did not match the TV they "guaranteed" would fit. This was quite frustrating and made the whole experience a complete waste of time and money.

In short, the product was lousy and incomplete. I am now attempting to return it, but the many negative reviews out there suggest that I may not get very far. It's a shame that such a promising website has let me down in such a big way. I would not recommend this website to anyone looking for a reliable and efficient service.

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123brackets.co.uk Poor Customer Service and Difficulty with Returns from 123Brackets.co.uk

I recently had an experience with 123Brackets.co.uk that left me feeling quite frustrated. My son had ordered a TV bracket from them, but unfortunately it was not suitable for our needs. To make matters worse, the bracket arrived with no invoice or return form, making it difficult to return.

I decided to give the company a call to see if I could get some assistance. I spoke with a woman named Victoria, who was polite but seemed a bit overwhelmed. She promised to send an email with a returns form attached, but after almost a week I still hadn't received anything. I tried calling the company again, but nobody seemed to be answering the phone.

Overall, I would not recommend using this company. It seems like they are more interested in taking your money than providing good customer service. If you're looking for a reliable and trustworthy company to purchase a TV bracket from, I would suggest looking elsewhere.

I gave this company one star, but if I could I would not submit any stars at all. It's frustrating to deal with a company that doesn't seem to care about its customers, and I hope that others can avoid the same experience that I had.

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123brackets.co.uk Buyer Beware: 123Brackets.co.uk Refuses Refund for Incorrectly Sized Bracket

So, I bought a bracket for my Sony TV from 123Brackets.co.uk and paid through Paypal. They said it was "guaranteed to fit" but when I got it, it didn't fit at all! I tried to return it but they said they wouldn't refund me until I sent it back to them myself. That's not right, you know? I told them it was illegal but they didn't seem to care.

I just want to warn you that if you have any problems with your purchase, they won't help you out. They'll do everything they can to avoid it. I'm never buying from them again.

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123brackets.co.uk 123Brackets.co.uk: Disappointing Customer Service and Delayed Refund

I'm really disappointed with 123Brackets.co.uk. I returned a bracket that I didn't need and it was received and signed for by them two weeks ago. I haven't received my refund yet and it's really frustrating. I haven't even used the bracket and the package was unopened when I returned it. I've sent them a lot of emails and tried calling them several times, but they just keep telling me that they haven't had a chance to look at my return yet because of the school holidays. That's just ridiculous! I feel like they're just trying to keep my money even though they've already received their goods back in perfect condition. I wouldn't recommend this company to anyone. They're a bunch of cowboys!

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5:47 am EST

123brackets.co.uk Bad-quality brackets and impossible to get any money back

I ordered TV brackets from the website www.123brackets.co.uk. I was disappointed in this company and wanted to warn other people about it. I got weak and bad-quality brackets, which I decided to return. But the seller ignored my complaints and refused to provide any money back. They are liars and scammers, so be careful and better avoid them. As well as post comments about your experience with them.

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11:50 am EDT

123brackets.co.uk I don't need the order anymore and they refuse.

I called to 123brackets.co.uk customer service and spoke to a lady who explained all the options. I opted for the ultra-thin wall mount and it arrived a month later than it used to arrive. Now I want to get my money back as I don’t need the order anymore and they refuse.

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Richard Blackwell
US
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Oct 19, 2015 10:28 am EDT

I bought 2 brackets for £82 in total.
I no longer needed them. They said to return for a full refund. I have and now after 3 weeks of returning them I'm still waiting for the refund. They won't answer the phone and won't reply to either of my emails.
Is there somewhere I can go to report them? As they have stolen my money, with a paper trail.

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Andrew O'Dowd
Papplewick, GB
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Sep 08, 2014 4:29 pm EDT

You would be well advised to avoid this company at all costs.

Bracket arrived in bashed up box wrong bracket, wrong spec and unsuitable.

I wished I had read reviews and taken the good advice to avoid this company.

No matter which bracket you order, they send what they like. From other reviews you will see they send out what they like...never heard of such appalling service. Sure a bracket will arrive, but why they give so much choice, I have no idea. Their stock list is no way up to date. Note nothing shows out of stock!

Company Premises tiny shop so I'm guessing have about 40-50 bracket in stock...Probably all the same. So I can't see how they can deliver what they promise.

Customer Service is only via email. They will not take your calls nor write. So do not use them! They simply stop replying after a while.

I was assured a refund would be given along with postage costs if I gave them a proof of postage receipt.

I sent back the bracket which wasn't suitable via 2nd class parcel post and as requested got a proof of postage receipt.

Once I supplied this they suddenly required a vat receipt as well to refund postage. They were very clear.. Proof of postage is all I needed to get my postage refunded. Now after 9 days without a reply, I have no choice but to warn others.

Please do not use. It's not worth the hassle nor the expense of dealing with them. I hear they have a sister company too brackets4u. I assume they are the same.

Do not use ...this used to be called theft now apparently it's just Internet fraud.

I've been left out of pocket and had to go to a reliable company to get a decent bracket.

Do the same and avoid being ripped off and out of pocket

S
S
skankster
Berwick upon Tweed, GB
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Jan 10, 2014 6:35 am EST
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Don't trust this company. I ordered two brackets and was sent substitute brackets that in no way resembled the ones ordered. Apparently the ones I ordered are "out of stock" despite the website still showing that they are in stock.
I've browsed their site and surprise, , , I couldn't find one item that was out of stock.

I am now fighting to get a refund.

Overview of 123brackets.co.uk complaint handling

123brackets.co.uk reviews first appeared on Complaints Board on Aug 8, 2013. The latest review Decent bracket for the price, but could be stronger - 123Brackets.co.uk review was posted on Jun 21, 2023. 123brackets.co.uk has an average consumer rating of 1 stars from 12 reviews. 123brackets.co.uk has resolved 0 complaints.
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  1. 123brackets.co.uk Contacts

  2. 123brackets.co.uk phone numbers
    +44 203 886 0602
    +44 203 886 0602
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  3. 123brackets.co.uk emails
  4. 123brackets.co.uk address
    Unit 1, Queens Crescent, London, England, Greater London, NW54DY, United Kingdom
  5. 123brackets.co.uk social media
  6. Olivia
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    Jul 11, 2025
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