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La Senza / billing

Mumbai, IN
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I visited the La Senza store at Phoenix, Market City Mall, Kurla, Mumbai, India and purchased items worth eight thousand rupees. The lady who said she is the store manager called Asha swiped my card. My charge went through and I got a message on my phone confirming the debit. Something was wrong with their machine that it did not give the print out and the lady told me that the charge hasn't gone through and insisted that we try the payment in the Aldo store next door. She again swiped my card and gave me a chargeslip. She also confirmed that the extra money which she charged would come back to my account within 8 hours which hasn't happened after waiting for more than twenty four hours. I need someone to take this feedback seriously and get back to me about why my money has not come back to me.

Al
Nov 27, 2016

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