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Kuwait Airwaysku117 flight - added a stop without informing passengers

Review updated:

My parents are traveling from Cochin, India to New York, US, with stop over in Kuwait. You guys suddenly decided to a 3 hour stop over for the leg from Kuwait City to JFK without informing the passengers?? I Got to know when I searched in google for flight status! How can an airline add an international stop to its flight, which was supposed to be 13hrs20mins long and later changed to 17.5hrs, and it inform its passengers about the extra stop? This is ridiculous and I demand and explanation!

Kuwait Airways

Fr
May 02, 2017
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Comments

  • Ch
      May 03, 2017

    Same thing happened with my family. They were traveling from Mumbai to JFK and when I check the flight status an extra stop over was added. Unprofessional way of operating. Ridiculous service. Never traveling by Kuwait again.

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