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Kuwait Airways / Delay baggage & damage baggage

1 India

I was traveling on 19th Jan from New Delhi to paris on kuwait airlines
Flight no KU 382 delhi to kuwait
Flight no KU 167 kuwait to paris
Upon reaching paris we did not get our luggage after waiting many hours we were informed our luggage is in kuwait & will get it after 3 days on next flight, I was in paris for one day for a business appointment but my business samples & designs were in my suitcase so I have no option but to stay there for 4 days and after 3 days I spent whole day in airport to get my suitcase which was totally damaged & not repairable
It was new Rimova suitcase value euro 1050, plus I spent euro 500 in hotels and euro 400 to buy winter clothes but I did not get any claim from kuwait airlines also staff in airport was very rude, I can't carry that suitcase so they make a claim plus photos & gave me a very cheap suitcase and asked me to send my claim by e mail
I sent many e mails to airlines but did not get any reply till today
Please help in this matter
Abde Elahi Shamsi
Elahi Garden, Faiz Gunj
Moradabad 244001
India
Mobile 0091 [protected]

Kuwait Airways
Kuwait Airways
Kuwait Airways
Kuwait Airways
Kuwait Airways
Kuwait Airways
Kuwait Airways
Kuwait Airways
Kuwait Airways
Kuwait Airways
Kuwait Airways

Ab
Feb 15, 2019

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