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Krystal International Vacation Club / Fraudulent vacation club program

1 Lincoln, NE, United States

We've been scammed by Krystal Internal Vacation Club in Cancun. My husband and I went on our honey moon in Cancun in 2013 and was extremely unfortunate to have come across the people of the Krystal Hotel.

We fell for the whole "free breakfast if you listen to our presentation" trick.
Originally we had thought it was a group presentation deal, but when we arrived we met up with one of their super friendly rep. He was so interpersonal and friendly that we thought we were having a good time. After breakfast he took us to their office and showed us of one of their sales guy. He made a super nice pitch promising that we're making an extremely good investment and that we'll triple our money in three years. We were skeptical and was hesitant at first, but when he made his sales pitch, it seem like everything would work out.

So we unknowingly signed the contract with them. That night, we were still a bit skeptical so we did some search on the internet and found that there were complaints about them. We went and confronted the guy the next day, but again, he made it sound like the internet stories were not true and that he promise that they were not as scam like they say. They also promised that the investment was going to go into expanding their facilities and that they will have more customers in the years to come.

After coming back to the U.S. we've contacted the broker several times to see how our rental unit was doing, and every time, he would said that they have potential candidates, but then months would pass by and nothing. Whenwe call back he would say that they were unable to rent it out. How can a unit in an expanding facility go for two years without being able to have any tenants??

We wrote several emails to Martha Gonzalez (Quality Assurance), Sylvia Gonzalez (Member Service) [email protected], and Cynthia Saldivar (Member Services & reservation) asking how we can be more involved and check the status of our units but unless the email is related to making a payment to them, they never reply to any of our questions or concerns.

After two years of not receiving any returns on our "investment", I've finally wrote them a letter stating that we are not willing to make anymore payments to a fraudulent program.
To pray on people's hard earned money and lying to them is immoral and unethical. Please do not fall for these types of frauds. I've learned my lesson the hard way

Lien Phan

Li
Mar 12, 2016

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