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Knetbooks / The worst company ever!

Lexington, KY, United States
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Ordered two books from Knetbooks and all the books were in a terrible condition, they had this strange old smell and were dirty, some books even had some missing pages!! I contacted customer service and told them that I want to return everything because of the poor condition and they agreed. I did not want to keep the books because I was afraid that they would blame me. I returned the books and later noticed a charge! When I contacted them again they really did blame me and said that it was my fault and that I did something with those books!! I told them that books already were damaged but they did not believe me and refused to refund me!!! Terrible scam! Avoid at all costs!!

Ri
May 17, 2016

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