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KLM Royal Dutch Airlines / delayed baggage

Richardson, TX, United States Review updated:
My mother arrived by KLM Royal Dutch Airlines on 8/8/2008 and one of her baggage was missing. It's been 6 days since we filed the complaint, which was the day she arrived, and there has been absolutely no response from KLM. We've left multiple voice messages at their number [protected] but to no avail.


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  22nd of Aug, 2008
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I would not be surprised with KLM on this one. They left us in Italy with out our luggage for 3 days of a 5 day trip. When I tried to call the klm handling agent all I got was an answerphone or an Italian who could not talk to me becasue he couldn't speak English and my level of Italian was not good enough to explain my enquiry easily. I think this airline is a joke. Good luck to your mother with getting her baggage.

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KLM Royal Dutch Airlines Logo KLM Royal Dutch Airlines
Customer Care Service
Overall Satisfaction Rating

72 Reviews
Amsterdamseweg 55
Netherlands - 1182GP
+31 204 747 747
+31 206 490 787
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