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Kenmore Elite Oasis / faulty controler

1 Pasadena, CA, United States Review updated:

this is a complaint about your Kenmore elite oasis washing Machine Model No. 110.[protected]. I bought this washing machine in January 07 without buying your extended warrantee. Now however, the machines gives an F1 error and stops working. Sears service Dept. wants $95 for house visit. after many phone calls and internet searches i found out that the control is faulty and there are hundreds of complaints on the net regarding this issue. After speaking to many of Sears service employees, one of them told me that he is getting alots of complaints about this specific machine and i should call the Fed. Trade comm. and the Cal. state to report this product. i elected to buy the controler and pay for it $144 plus tax and delivery. This machine is faulty and it should be recalled and consumers should never be responsible faulty products. i will never enter Sears to buy any Sears products again.

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  • Li
      12th of Nov, 2008
    0 Votes

    call sears one source
    this control board is actually covered for 2 years part. The labor is reimbursed up to $150.00
    I just spent the whole day getting this problem solved for now.

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