Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Appliances St. Croix Genuine Stoves
St. Croix Genuine Stoves
Reviews ComplaintsContacts
Alternatives Recent comments Contacts Email Socials Address Working hours Overview Category
St. Croix Genuine Stoves
Reviews ComplaintsContacts
Alternatives Recent comments Contacts Email Socials Address Working hours Overview Category
St. Croix Genuine Stoves Profile

St. Croix Genuine Stoves

Learn how the rating is calculated

3.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts

Latest Reviews and Complaints

ComplaintsBoard
M
12:13 pm EST
New complaint
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

St. Croix Genuine Stoves Promo-Sales Ad

Promo Ad Said buy a St. Croix fishing rod & get a free St. Croix hoodie sweatshirt but they only had a few & not in my size.7d2ca

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
More
Send message
Copy link
Report

2 St. Croix Genuine Stoves Complaints

How responsive is St. Croix Genuine Stoves's customer service?

1 Resolved
1 Unresolved

Total complaints: 2

Resolved complaints: 1 (50%)

Unresolved complaints: 1 (50%)

Somewhere halfway 🌗
St. Croix Genuine Stoves definitely has some work to do, especially in their approach to handling complaints. Responding to all complaints, rather than just a few, is the key to success and a high rating, as all customers want to be heard. As for reviewers, we would advise reading resolved complaints to see how quickly they were addressed and what information St. Croix Genuine Stoves needed to resolve them.
How is St. Croix Genuine Stoves’s rated by homeowners?

St. Croix Genuine Stoves’s earns a 3.0-star rating from 0 reviews and 2 complaints, showing that the majority of homeowners are somewhat satisfied with heating appliances.

  • All
  • Reviews only
  • Complaints only
  • Resolved
  • Unresolved
  • Replied by the business
  • Unreplied
  • With attachments

Keywords

st. croix insert local dealer manual manufacturer nebraska pellet stove performance support technical question waco few fishing rod hoodie sweatshirt size
Sort by:
ComplaintsBoard
B
11:31 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

St. Croix Genuine Stoves Customer support

I bought a St. Croix pellet stove insert in June 2008. So far no problems with performance. But support... forget it. The manual is badly written. You are at the mercy of your local dealer. If you have a technical question and call the manufacturer in Waco, Nebraska you will hit a stone wall. I had a simple question about purchasing the right kind of UPS...

Read full complaint and 69 comments
69 Replies
More
Send message
Copy link
Report

Overview of St. Croix Genuine Stoves complaint handling

St. Croix Genuine Stoves reviews first appeared on Complaints Board on Dec 1, 2008. The latest review Promo-Sales Ad was posted on Mar 4, 2010. The latest complaint Promo-Sales Ad was resolved on Mar 04, 2010. St. Croix Genuine Stoves has an average consumer rating of 3 stars from 2 reviews. St. Croix Genuine Stoves has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. St. Croix Genuine Stoves Contacts

  2. St. Croix Genuine Stoves emails
  3. St. Croix Genuine Stoves address
    St. Croix Genuine Stoves PO Box 127 1919 Highway 34 Waco, NE 68460, United States
  4. St. Croix Genuine Stoves social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 28, 2025
St. Croix Genuine Stoves Category
St. Croix Genuine Stoves is ranked 182 among 323 companies in the Appliances category
#180 Pure Air Conditioning Pure Air Conditioning #181 Coast Wholesale Appliances Coast Wholesale Appliances #182 St. Croix Genuine Stoves St. Croix Genuine Stoves #183 Casteel Heating, Cooling, Electrical and Plumbing Casteel Heating, Cooling, Electrical and Plumbing #184 Champion Factory Direct Champion Factory Direct

Recent comments about St. Croix Genuine Stoves company

Customer support
69
Yes, I agree their customer service is none existent. I will never...
St. Croix Genuine Stoves Alternatives
Slyman Brothers Appliance 12 reviews Grand Appliance & TV-Orland Park 6 reviews KitchenAid 414 reviews Lowe's 2214 reviews Seattle Coffee Gear 15 reviews

St. Croix Genuine Stoves working hours

Mon Closed Tue 0:00 am - 0:00 am Wed 0:00 am - 0:00 am Thu 0:00 am - 0:00 am Fri 0:00 am - 0:00 am Sat 0:00 am - 0:00 am Sun 0:00 am - 0:00 am