Katie Picco is a rip off merchant. she borrowed shoes from another nearby wedding company and sold the same shoes a minimum of £30 more expensive and well above RRP. I wanted a particular wedding gown, knowing the rrp and what it was, (due to be discontinued and knowing they had stock) I needed a local stockist. I ordered my gown, she ordered it in the wrong size, and didnt order it until 3-4 months AFTER i paid her the money and only a month before it was due to be collected in Feb2012 i got it in the June. I had called up the company she ordered it from to keep chasing as I had heard rumours about her. She was rude and verbally abusive over the phone. When trying the dress on she pulled the lace and broke 3 of the loops, and refused to fix them.
She has appauling customer service, rude and agressive. I think if im honest some of the positive comments here either she or her friends have written to try and give a positive against the many negative reviews ive heard.
Please lets get all the brides and customers she has ripped off and let down and make official complaints