Menu
RussianFlora Customer Service Phone, Email, Contacts

RussianFlora
reviews and complaints

www.russianflora.com
www.russianflora.com

Learn how the rating is calculated

3.7 3 Reviews 3 Complaints
Verified
The authenticity of the customer service contact information for RussianFlora has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

RussianFlora complaints 3

ComplaintsBoard
K
10:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RussianFlora has left an official reply on this complaint.

RussianFlora Flower basket delivered 1 day later

I'm in US. I ordered a flower basket on July, 11 for delivery on July, 13 to Kazakhstan. I was concerned that only 2 days wasn't enough, but the company's representatives assured me they will deliver the gift on time. I contacted my recipient on the afternoon of 13th and the basket wasn't delivered. I received an email and phone call from the company apologizing and explaining they couldn't reach the recipient during the day. They managed to deliver my gift the next morning though. The flower basket looked stunning and my recipient was very happy. Customer service people were very nice and helpful throughout the whole process and even offered me a good discount as an apology for not delivering on time. I'm glad they resolved the situation so quickly and at the end I'm happy with the service.

Read full review of RussianFlora
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
12:04 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
RussianFlora has left an official reply on this complaint.

RussianFlora Flowers were not delivered!

Horrible site, I would not recommend RussianFlora to anyone.
I'm currently living in Italy and my girlfriend is in Russia. When I found this website I thought it was a great way to send her flowers.
So I contacted customer service and they assured me they'll deliver on time.
It was my girlfriend's birthday and I ordered her a large bouquet. Unfortunately she never received it and customer service is a total joke! They cannot even explain the reason why flowers were not delivered. Will never use RussianFlora again!

Read full review of RussianFlora
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
10:38 am EDT

RussianFlora The delivery date was changed

I have ordered flowers through the company www.russianflora.com. I was told that the delivery would be on 22th or 23th of September, but I didn’t get the flowers and contacted the rep, who told me that they would be able to provide the order on 25th. It wasn’t convenient for me. I need my money back, but the rep refused to stop the order and delivery. I’m not satisfied with the services.

Read full review of RussianFlora
Hide full review

Is RussianFlora legit?

Our verdict: RussianFlora has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores RussianFlora's position as a benchmark of trust and quality within its industry. Users and clients of RussianFlora can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

RussianFlora earns 100% level of Trustworthiness

Perfect Trust Endorsement: RussianFlora achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for RussianFlora. The company provides a physical address, 18 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of RussianFlora's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Russianflora.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Russianflora.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

RussianFlora as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for RussianFlora have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Russianflora.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from RussianFlora.

However ComplaintsBoard has detected that:

  • Russianflora.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The russianflora.com may offer a niche product or service that is only of interest to a smaller audience.
  • RussianFlora protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of RussianFlora complaint handling

RussianFlora reviews first appeared on Complaints Board on Sep 27, 2015. The latest review Flower basket delivered 1 day later was posted on Jul 29, 2016. The latest complaint Flower basket delivered 1 day later was resolved on Jul 29, 2016. RussianFlora has an average consumer rating of 4 stars from 3 reviews. RussianFlora has resolved 2 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.9
196 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. RussianFlora contacts

  2. RussianFlora phone numbers
    +1 (888) 294-9941
    +1 (888) 294-9941
    Click up if you have successfully reached RussianFlora by calling +1 (888) 294-9941 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +1 (888) 294-9941 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +1 (888) 294-9941 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +1 (888) 294-9941 phone number
    USA and Canada
    +8 800 100 2179
    +8 800 100 2179
    Click up if you have successfully reached RussianFlora by calling +8 800 100 2179 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +8 800 100 2179 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +8 800 100 2179 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +8 800 100 2179 phone number
    Russia
    +39 800 126 353
    +39 800 126 353
    Click up if you have successfully reached RussianFlora by calling +39 800 126 353 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +39 800 126 353 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +39 800 126 353 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +39 800 126 353 phone number
    Italy
    +1 (617) 904-3278
    +1 (617) 904-3278
    Click up if you have successfully reached RussianFlora by calling +1 (617) 904-3278 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +1 (617) 904-3278 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +1 (617) 904-3278 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +1 (617) 904-3278 phone number
    International
    +7 495 204 1931
    +7 495 204 1931
    Click up if you have successfully reached RussianFlora by calling +7 495 204 1931 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +7 495 204 1931 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +7 495 204 1931 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +7 495 204 1931 phone number
    Russia (Moscow)
    +7 812 429 7211
    +7 812 429 7211
    Click up if you have successfully reached RussianFlora by calling +7 812 429 7211 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +7 812 429 7211 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +7 812 429 7211 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +7 812 429 7211 phone number
    Russia (Saint Petersburg)
    +380 44 392 2186
    +380 44 392 2186
    Click up if you have successfully reached RussianFlora by calling +380 44 392 2186 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +380 44 392 2186 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +380 44 392 2186 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +380 44 392 2186 phone number
    Ukraine
    +44 208 133 7779
    +44 208 133 7779
    Click up if you have successfully reached RussianFlora by calling +44 208 133 7779 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +44 208 133 7779 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +44 208 133 7779 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +44 208 133 7779 phone number
    United Kingdom
    +33 970 440 572
    +33 970 440 572
    Click up if you have successfully reached RussianFlora by calling +33 970 440 572 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +33 970 440 572 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +33 970 440 572 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +33 970 440 572 phone number
    France
    +49 823 1401 4099
    +49 823 1401 4099
    Click up if you have successfully reached RussianFlora by calling +49 823 1401 4099 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +49 823 1401 4099 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +49 823 1401 4099 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +49 823 1401 4099 phone number
    Germany
    +31 20 893 2767
    +31 20 893 2767
    Click up if you have successfully reached RussianFlora by calling +31 20 893 2767 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +31 20 893 2767 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +31 20 893 2767 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +31 20 893 2767 phone number
    Netherlands
    +52 554 170 8665
    +52 554 170 8665
    Click up if you have successfully reached RussianFlora by calling +52 554 170 8665 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +52 554 170 8665 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +52 554 170 8665 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +52 554 170 8665 phone number
    Mexico
    +55 113 230 2302
    +55 113 230 2302
    Click up if you have successfully reached RussianFlora by calling +55 113 230 2302 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +55 113 230 2302 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +55 113 230 2302 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +55 113 230 2302 phone number
    Brazil
    +61 280 064 744
    +61 280 064 744
    Click up if you have successfully reached RussianFlora by calling +61 280 064 744 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +61 280 064 744 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +61 280 064 744 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +61 280 064 744 phone number
    Australia
    +64 98 899 490
    +64 98 899 490
    Click up if you have successfully reached RussianFlora by calling +64 98 899 490 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +64 98 899 490 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +64 98 899 490 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +64 98 899 490 phone number
    New Zealand
    +852 81 972 744
    +852 81 972 744
    Click up if you have successfully reached RussianFlora by calling +852 81 972 744 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +852 81 972 744 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +852 81 972 744 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +852 81 972 744 phone number
    Hong Kong
    +27 218 136 544
    +27 218 136 544
    Click up if you have successfully reached RussianFlora by calling +27 218 136 544 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +27 218 136 544 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +27 218 136 544 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +27 218 136 544 phone number
    South Africa
    +972 33 741 131
    +972 33 741 131
    Click up if you have successfully reached RussianFlora by calling +972 33 741 131 phone number 0 0 users reported that they have successfully reached RussianFlora by calling +972 33 741 131 phone number Click up if you have UNsuccessfully reached RussianFlora by calling +972 33 741 131 phone number 0 0 users reported that they have UNsuccessfully reached RussianFlora by calling +972 33 741 131 phone number
    Israel
    More phone numbers
  3. RussianFlora emails
  4. RussianFlora address
    1337 Massachusetts Ave, 144, Arlington, Massachusetts, 02476, United States
  5. RussianFlora social media
RussianFlora Category
RussianFlora is related to the Flower Delivery category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.