Jewel-Osco / customer service skills
I just ran to jewel to get some gift cards for prizes I'm giving out today for my staff. They totaled $110. I had my CASH out and ready to pay when the lady (Diane) says, "hold on". She calls some other lady (I'm assuming the manager at the customer service counter) and says "I have someone purchasing $110 in mixed gift cards, can I do this with her?" She then says "YES, SHE LOOKS NORMAL" - what? I'm advised her that I was paying cash. Diane then said "oh, well you look normal so it's fine. There's a lot of scams going on".
Seriously? It's $110, not $500 or $1000 and I was paying CASH. Scammers pay with credit card. And normal?! What does that mean? Compared to what? Was I considered normal because I look white? Because I'm a 30-something female? If I had a disability, or a different colored skin tone? Or maybe if I was too skinny or too fat or too tired looking, would I still be considered "normal"? Also, I was able to over look the fact that Diane ignored two customers in front of me because she was chatting with a coworker that was going to to lunch (who was also in line buying something), but then to be completely made to feel like I was doing something wrong by purchasing from your store. I am so offended that I will never step into this store again. I, as the consumer, should have NEVER heard that conversation between your employees.
More Jewel-Osco Complaints & Reviews
- Jewel-Osco Supervalu - security nightmares 
- Jewel-Osco - check cashing
- Jewel-Osco - terrible experince! 
- Jewel-Osco - unfair employee treatment 
- Jewel-Osco - asst. manager
- Jewel-Osco - the use of w.i. c coupons
- Jewel-Osco - pharmacy
- Jewel-Osco - service at the deli/chicken counter
- Jewel-Osco - parking
- Jewel-Osco - all products on sale at some locations