JC Penney / terrible company
I made 3 purchases with JC Penney in the last three months. I spent over $300.00 on pictures of my children and $20.00 in the children's department on clothes. I also reordered more pictures online.
I downloaded my bank statement this afternoon and saw a charge for $9.95 for something called SBS Fun Family Rewards. I googled it and found that this is a program implemented by JC Penney. I have no idea what the program does -- I've received nothing in the mail or email describing it.
No one asked me online or in the store if I wanted to join this program. I never signed anything authorizing any debits from my account. I have contacted the local store and Tom, the Manager, is supposed to call me back tomorrow. No one at the store when I called this evening had heard anything about the program in either the portrait area or the main store.
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