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Jackson Hewitt / charging fees

1 United States Review updated:

Jackson Hewitt Ipower card is a rip-off they charge you $2.50 everytime you dial the number on the back of your card., you can't even check your balance without being charge, you can't call and ask question or you are charge a fee, and every withdrawal is $2.50, I would like this to stop especially the fees they charge to prepare your taxes. I been a customer since 1982 and they been getting me out of my money with all the fees, they should be allow to charge so many fees! very angry customer, pissed!

Gl
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Comments

  • Va
      1st of Mar, 2010
    0 Votes

    In reviewing the website (www.jacksonhewitt.com/ipower), it takes you to a website that clearly indicates the fee schedule. It appears the first 5 calls are free and then additional calls afterward are $2.50 each. This should also have been disclosed in the Terms and Conditions received with the card.

    The ATM fee is $2.50 per trasnaition. It is also important to remember that this is the fee charged on the Jackson Hewitt iPower card. The individual ATM machines are owned by independent operators and may also charge an additional fee. This would be disclosed when attempting the transaction and you will be given an opportunity to decline the transaction due to the fee.

    As is the case with any purchase or service, it is important to ask upfront for the associated charges and to take the time to read or review the fee schedules and Terms and Conditions to understand how the product works before simoply agreeing to it.

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