iTalk / internet service

England, United Kingdom
Contact information:

Hiya I am one of Italks customers my ref number is t215129 I've been with them since September 11 and till this date now I have no Internet service they keep calling me daily asking me for money. I am not willing to pay money for something that I'm not getting. Every week since I have got this service they say to me an engeenier will come out and fix the problem yet no one has came. I was meant to get someone in Monday and Tuesday this week and no phone call and nobody came in. I have spoken to ofcom and I will be seeking further advice. I wish to terminate this contract without paying the fees because I don't see why I should pay a fees if I'm not getting any Internet at all I'm really disappointed. I've also been told that if the engeenier can't fix the problem then I have to pay them 150 pounds and no way that is actually happening I want out of this contract I'm really sick of it now.

Oct 29, 2017

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