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IMVU / unfair banning of account

1 United States
Contact information:

I have been on IMVU for about 10 years and my account NorikoKiyoshi just got banned for a glitch that is on there end. There IMVU Inc. account keeps spamming peoples inbox saying they watched a video and earned credits. And instead of correctly looking into it or admitting it's their own glitch and fault they are banning people unfairly for it. And saying they are misusing their credit offers.

"Hello NorikoKiyoshi, We recently discovered that your IMVU account was linked to other accounts that may have misused our partner offer system in order to obtain IMVU credits for free. This activity was done in a manner that is against our Terms of Service. We have permanently disabled your account to keep our credit system, partner offer feature and user community safe. If you believe that this was done in error, please contact us via our Help Center - we're happy to try and help resolve this issue. To learn more about all of our policies, please visit our Policy Hub. Sincerely, IMVU Customer Care & Education"

I know several people who are being banned for the same reason and are getting spammed with the same messages. Imvu refuses to admit to there faults instead they are blaming their users. This needs to be looked into properly instead of just unfairly banning people for a glitch in your offers system.

http://prntscr.com/im59rf
http://prntscr.com/im5a06

IMVU
IMVU

No
Mar 2, 2018

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