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IMVU / imvu unfair banning

1 CA, United States Review updated:

After being a member of for over 2 years, I decided to buy credits.
I bought some, and when I came back for some more, it said I had to call my bank and confirm that there were funds left in my account. After that process taking a month, I bought $150 more of credits. A day later when I log on, it shows im banned. I contact IMVU, and they tell me my account was banned because I'm under 13.
What the hell? First of all, That is not the truth. Secondly, they scammed me out of $150. Also, I tried to appeal the ban and they told me I needed to send them my birth certificate, debit card, and driver's license.
(I don't have a drivers license, Me or my parents don't have my birth certificate, and why the hell would I show them my debit card?) I'm currently in the process of frauding and waiting for my money to be returned.
Also, they send over 20 spam emails a day, and are making unauthorized charges to our debit card.
You've been warned: STAY AWAY FROM IMVU.COM

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  • Sa
      6th of Mar, 2010
    0 Votes

    They are very unfair and ban you for no reason! They lie about things you do just to get you banned! They claim you have other accounts which are different people just to have a "case" even it is wrong! They allow CHILD PREDATORS AND PEDOFILES TO BE ON THERE like xxFriend4Lifexx and ban you for reporting him in a chat with a 13 and 15 years old when this man is 57! The government needs to do something against IMVU! They aso need to stop allowing them to ban accounts as we pay money for them and not little either! Alone the AP is $20!!!

  • An
      6th of Mar, 2010
    0 Votes

    So agree! xxFriend4Lifexx is such a pervert and they keep him on but delete accounts that report him!

  • Ca
      11th of Aug, 2010
    0 Votes

    I have been banned with an account I payed credits in, I also bought my name, they banned me for being abusive in chats! It is so not fair and I also never been abusive at all. All my friends love me and what could prove so is that they have made me moderators in their room, my Imvu name is: CaptinCharlie, and my real name is Dina H. Hassan, type in the room search Dina H. Hassan and you'll see! I have reported a chat since Imvu banned me! now its so stupid I want my account back, I've spent alot, I waited for 12 days and now I came to login when I'm suppose to have it NOW it said: Error: this account has been disabled for 0 more days.
    Please see the email sent to '' for more information.
    I just can't wait another more day! Give me my account back this is so unfair! this is so lame! :/ Imvu IS my life! how can I get banned from my life..?

  • Ma
      26th of Sep, 2010
    -1 Votes

    IMVU also needs to get rid of music played by an accessory or item. People always play their music by an item while you are playing your music in the track section. It gets really annoying and I whish it would please stop.

  • Qu
      1st of Nov, 2010
    -1 Votes

    Dear Imvu:

    I have a complaint about kevin 621 that he threatend to susspend my account as a matter a fact i for got to report him where he threatend me I have done nothin wrong towards him all he is drama i have helped him out several times and the room where they called me into people didnt like me very much I feel threathend unwelcomed unwanted im scared for him to take my account will you pls help me

  • Od
      12th of Nov, 2010
    -1 Votes

    Dear Imvu:

    It has come to my attention that kevin 621 is now herassin me I feel uncomfortable in any rooms i go to I have not botherd him in any way pls pls imvu help me im afaraid kevin621 will take my account away hes been trying so hard 2 do it I can not have no fun I feel un welcomed on imvu

  • Ga
      30th of Nov, 2010
    +1 Votes

    dear IMVU
    Thank you IMVU

    All warning messages that I'm sure that there is no incorrect content
    And has angered me that IMVU claims were reviewed chatting and he found me improprieties,
    if it had been this honest review of content,
    I would hope that the parties are determined to speak the disease.
    I hope that honesty in times to come.
    And so I'm deleting my account in response to false accusations

    My Regards

  • Li
      8th of Mar, 2011
    -2 Votes

    to blacksoul at the very top.. yes i hear you, imvu does do scams, they tried to scam me the other day, and i said no i'm not going to do that, it ask for my credit card and a lot of information that i can't give out, and so they ended up terminating my account for no damn reason, just because i said NO!, people in imvu aren't doing their job right, i'm sure they're going to get [censored]ed one day because this is happening way too much, not only to me but others, and it's not fair, they have no damn right, they also can see your passwords, so don't trust imvu, because they can see your passwords, if your password doesn't contain dots while putting them, then it's not safe, because they're watching and that's how they mess up your accounts for no reason.

  • Lo
      9th of Apr, 2011
    +2 Votes

    geeze... i don't understand how easily you people are fooled... NEVER buy ANYTHING like IMVU credits with a credit or debit card's just dangerous and asking for fraud...
    and don't forget: how the hell would they know precisely when and how many credits they can give you? they'll have to have your card number in their data base, and many times find out your social security number!
    the best way to get credits is to earn them through offers (hint: base them on popularity and word that they actually work rather than credit amount)... these give you credits through email, which IMVU is automatically aware of cause you need an email for an account... these are far more reliable than ordering through bank accounts, i assure you...
    i also always get credits through SMS... it always works for me, and is automatically limited so you don't spend too much real money in one month

    oh, and the reason why you were disabled was because you bought way too many at one time (your story's happened to tons of people, all of which had the common trait: buying way too many credits in one go) i think they do this now because there are many people nowadays hacking and inhancing accounts through cheat credit machines and such...
    as for the bank problems, that's the only real thing IMVU is messed up in doing... still, this is the reason why you should never order internet credit through your credit/debit cards to a FREE chat game site...

  • Ta
      23rd of Jun, 2011
    +3 Votes

    well my solution is.. I dont buy credits for imvu any more. I dont do dev work in imvu any more, and I dont enter there stupid contest, or try to get there "free' credits. .. only thing ive ever got from there "free" credits offer has been over 200 spam letters in my junk folder on a daily basis. all little beggers just like imvu. little grubby hands stuck out begging for your change. I go in, talk to my friends who by the way, also dont buy into imvus crap any more. and we all have a great time. You dont need money to have fun with your friends.

  • Im
      1st of Aug, 2011
    -1 Votes

    I have to strongly agree with some comments here, and am working on things, contacting various agencies concerning imvu. When you have kids on as young as 10 sometimes and others 15 and 16 naked, and porn and sexual themes it is not right or safe.
    Complain too much and like one said you get banned, or as they put it disabled and they remove the guy with real life dick showing, but leave the females alone.
    THIS is a dangerous place, no email validation needed to join, can make up name and age too and so worst of all predators can simply just join as kid and access the 13 to 17 year old people search.
    They can upload what they like, not approved, so porn pics, real life naked pics, as one mid teens seem to do. As for the tag-lines and interests, absolutely disgusting to say the least, vulgar. Only the money that talks, unless enough people, parents stand up, contact Mike Harris, district attorney to go after them, how long will it be before we hear on the news, like with Facebook, that some kid met someone off there and got raped or worse still killed or kidnapped. Totally sickening to say the least.

  • Li
      15th of Feb, 2012
    -1 Votes

    I had an account for 3 years, VIP and AP, a lot of stuff in my inventor, and a lot of credits. A person hacked my account ( I did not give out my password), she gave away credits and bought credits with my credit card ( I had ONE CLICK BUY function ON, stupid i know. I was thinking to remove it but too late) I wasnt expecting to be hacked ya know...luckily i noticed before she stole more from me. She bought credits for 60 dollars. I got my account back after 3 days and was happy and grateful to IMVU costumer service, BUT like a week later, after I asked my bank to get those 60 dollars back from IMVU, IMVU disabled and banned my account due to payment fraud. Im like WTH!!! First they help me and then they do this!!! They didnt give me a reason why they said this was a payment fraud. They just told me that if I wanted my account back, I had to pay 111 dollars. 60 dollars for the money they had to give back to me, that was MINE IN THE FIRST PLACE!!! and 50 dollars they had to pay in payback fee. What kind of crap is this? IMVU SUCKS!!! I used a lot of money on them. They make me sound like a freaking criminal when I was the victim of a hacker. Im so upset about this. Seriously freaking ###s!!!

  • Ni
      30th of Apr, 2013
    -1 Votes

    My imvu account was terminated because someone was spam DMCA me over hate so imvu terminated me without talking to my lawyer or with proof all my products were 100% hand painted hard work even made a video from scratch trying to prove people i was being falsed DMCAd ive been banned twice hacked and my mothers credit card was being charged without anything being purchased, ive have spend over 2000$ ive been vip for 2 years and a half! this is pathetic!i need a lawyer who deals with cases like this i want money back anyone please help!

  • Me
      22nd of May, 2013
    +1 Votes

    hey im still using imvu but im a bit scared beacus a hacker made me crash 3 TIMES INA ROW.she said she had my ipadress and so on coockies, web history... i asked some people and they say it s like a patch from imvu to your ip adress and etc the internet, the coockies, everything thats importat. but how can a hacker do that make someone crash on imvu 3 TIMES the first time when i crashed i logged in fast again and came back to the same room telling the one that was left there alone ( the hacker) that did not crash<--- and when i was about to write wtf! i crashed again... i was so stupid and did the same thing again i went back said something beacus my friends also crashed and came back to the room then the 3rd time it took a bit longer then again) lol i lopgged in and to the room and i asked why dont you crash ? to the one who was left always! and then my firends came back to the room.. her answer was "- fast computer?" and then HER (the hackers friend) came in and was like :"OWND WE HAVE ALL YOUR IPS AND COOCKIES AND WEB HISTORY [censored] YEAH OBEY ME" ... then the hacker left when she said that. and her friend stayed and said the same thing over and over "your my slaves, obey me" etc . then we booted her (was my own room) thats even more sad! i hate people like hackers they really are mean and got no life to steal stuff. now im a bit scared to go to an imvu room beacus i think everyones hackers now and can make me crash again :( isn't there any imvu stuff that save you from hackers? really bad:(

  • R4
      3rd of Jun, 2013
    -1 Votes

    Haha Me also have become a victim of banning activity IMVU. IMVU just suck place, after we spend to much they can easily banned us. How pathetic.

  • Wi
      3rd of Jun, 2013
    +3 Votes

    all of you whining about being banned from a chatroom, take it as a sign maybe its time to get off the computer for a change and go outside and do something.

  • Lu
      23rd of Jun, 2013
    0 Votes

    Ok well my avatar was XoSweetsDisasteroX i had all types of products in the catalog, tons of friends.. Ok those arent hard to get back.. But my account was banned due to my real life boyfriend using my credit card to buy AP.. I gave him permission.. Now not even that angers me, what angers me is nobody called, emailed or messaged me asking for his permission to use my card.. They disabled both of us.. My ex is I2AZER.. This is rediculous imvu.. Get it together.. Were paying into your virtual chat, at the very least give us a warning or time frame to allow us to explain our actions.. We do nothing but make you money and this is how you repay us? Shame on you imvu, shame on you!

  • Ad
      13th of Jul, 2013
    -1 Votes

    I have been a member of IMVU now for over 6 years and received an email stating I was banned permanently because I violated the terms of service. warning, NOTHING. I am furious and completely outraged because I have invested alot of time and money into this account. I purchased my name and have entered tons of contests there. I do not see how they can just ban someone with no warning or nothing. If I do not get my account back I will be filing charges for the money I have spent there. My lawyer already called them and told them what they are doing is unfair and uncalled for. If I do not get my account back I will make sure IMVU pays and spread the word of how unfair and spineless they are. This is just a bullying technique used to make me open another account and spend money because for the past few months I haven't logged into my account, and now this. I will not stop until I get my account back.. will NOT.

  • Di
      20th of Jul, 2013
    -1 Votes

    IMVU sucks ### they banned my sexy XDiamondAteUrCookies account for no damn reason that account had lots of clothing and creds do to offers but i dont care anymore i am not playing IMVU anymore i hope that IMVU gets banned for life...

  • Ti
      25th of Jul, 2013
    -1 Votes

    xshastyx is a bully to on imvu I hate her and good job I have never meet her in real or I would of hit her by now lol

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