I very strongly agree. I went 2 weeks back to ICICI lombard office to get for the renewal of my insurance. I went inside the office. When I met with the executive, I realized why india is not going to become the global giant. He seems to look like an illiterate. I explained him my case. He said he will help me to renew the insurance. Then he started calculating the insurance premium. The software application which was used to do it was crashing everytime he tried. And the worst part is... he kept trying for 2.5 hours. I asked him to check with someone whats wrong. He went to some other desk but never came back. Then I had to look for him in his office. Finally I found him. He asked me to write my address on the top of the address and give it to him with a BLANK CHECK. YES, He asked me to fill a blank cheque so that he can calculate the price and fill it later! I was shocked to know that. I gave a cheque of 1250. Wrote the address on the top of envelope. And came back. Its almost 2.5 weeks now and I have not received the cover note yet.
The govt should take strict action against these bank who are in operation to just cheat people. Even if they are not literally cheating, the services are too bad that they should be in operation to affect people.
PLEASE DO NOT TAKE ANY SERVICES FROM ICICI Bank.